Skip to main content
eBay

Packaging & Shipping

Welcome to the Packaging & Shipping Answer Centre!

This forum is for eBay members to learn more about Packaging & Shipping. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions.

In order to participate in the Answer Centre, you must be logged into the eBay.ca Community.

Please enter a question before searching.
Type your question below to see if a similar question gives you an answer.
Or go directly to post a New Question.
Look in:
Similar Questions
tip text goes in here!
Cancel
Share your knowledge with other users...

Publish your advice.
Subscribe to my question: notify me of answers or comments.
Important: If your question is answered to your satisfaction, please let others know by clicking the "Yes" button next to "Does this reply answer your question?"
 
The help content goes in here!
Sort By:
Page: 1 of 21
 
322louis
The author of this question has not yet selected an answer as having resolved the question.

A seller wont ship the items I purchased on the 14th of May. I contacted the seller and he keeps giving me the go-around. What can I do?

Help Me!!!!!!!
1 Answer No Comments 5 Views
mcleod3634
The author of this question has not yet selected an answer as having resolved the question.

Shipping charges on my wish list are one amount, but double or even triple when I look at item details. Why is this?

A listing on my wish list might even have free shipping, but then I click on the item and the amount changes to $10, $12 or more. They start out reasonable, and then it details double or triple into double digits. Anybody know what's going on?
0 Answers No Comments 3 Views
antiques*10
The author of this question has not yet selected an answer as having resolved the question.

When shipping to Canada can I use just a regular box.

When shipping to Canada can I use just a regular box, like a cardboard box with advertisement on it, or does it have to be a  special box for international shipping?
1 Answer No Comments 11 Views
ve3fb
The author of this question has not yet selected an answer as having resolved the question.

What can I do when the seller will not add the shipping cost to my invoice?

I have committed to buy but even after two emails the seller does not add the shipping cost to the invoice. So I still have not paid. I do not want to just leave this unresolved as it may negatively affect my buyer feedback. Cannot understand why they will not add shipping or respond. more…
2 Answers No Comments 22 Views
stoic0215
The author of this question has not yet selected an answer as having resolved the question.

i never receive the wallet after 3 months

i never receive the wallet, and i contact with seller that guy tole to me the international shipping information on the listing, there is also no insurance available for first class mail, so buyer has responsibility for item lost or damaged.    i do not know whether this is true and i do not... more…
1 Answer No Comments 23 Views
stoic0215
The author of this question has not yet selected an answer as having resolved the question.

i return the damage bag to seller, but he said he never receive that. what should i do?

i receive the used/ damaged bag from seller. so i return back to that guy. but he told to me he do not receive this. Canada post office shows this bag is delivered by someone. the seller said he and his wife never pick up it from post office.  what should i do? the list on ebay is cleared, which... more…
1 Answer No Comments 32 Views
buckley6352
The author of this question has not yet selected an answer as having resolved the question.

eBay Document ID: 6207725007
I complained about a sonic knife battery. Well dpperkins have replaced the entire shipment.

Does the seller,dpperkins want me to return the old shipment with the useless battery and if so who pays the shipping cost?
1 Answer No Comments 25 Views
ronnierecip
The author of this question has not yet selected an answer as having resolved the question.

I need an invoice so I know where to send to

I cannot find where the invoice is for the item I just sold
1 Answer No Comments 24 Views
trapline2877
The author of this question has not yet selected an answer as having resolved the question.

why is it so expensive to ship small car parts from the U.S to Canada,shipping is more than the part is worth!!!!!!

was looking on 55 chev parts and the shipping is way too much.
2 Answers No Comments 20 Views
kismet-toronto
The author of this question has not yet selected an answer as having resolved the question.

A Federal Post Office vs. The Neighbourhood Postal Outlet, a tale of losing money and customer confidence.

I had an ID with my ex which got up to 1500 feedback before we split and I let him take it. I lost two things in all that time. On this one I lost nothing, until Boston. Coincidence? Maybe not, but other things are also amiss.   My understanding has been that, unless it's documents, it needs a... more…
1 Answer No Comments 52 Views
goodstuffdon
The author of this question has not yet selected an answer as having resolved the question.

I'am selling from canada,how do I calculate the shipping price for different areas

finding cost to ship from canada
2 Answers No Comments 42 Views
2012debbiesmith
The author of this question has not yet selected an answer as having resolved the question.

If a listing says $9.04 to ship to Canada and then when you go to bid for the item it says $38.96 for priority shipping. Can you change it?

.
0 Answers No Comments 55 Views
acquiredtastes
The author of this question has not yet selected an answer as having resolved the question.

Should items be mailed to an unconfirmed address?

The winning bidder provided a UNited Kingdom address. They didn't like the shipping cost and changed the address to the US. Am I protected if I ship to the US address.
1 Answer No Comments 20 Views
chaldo2010
The author of this question has not yet selected an answer as having resolved the question.

I have always posted items but provided FREE SHIPPING. How can I avoid going to the postal office and have everything weighed and quoted?

I don't want to resort to gong to the postal office carrying a garbage bag load of clothes that I want to sell on eBay just so I can use their shipping scale and have the clerk provide me with a shipping quote/fee for each item to different countries. I know eBay has the shipping calculator but I... more…
0 Answers No Comments 27 Views
kaszas22
The author of this question has indicated that a satisfactory answer has been provided.

I bought an item on ebay and its from the U.S and I was wondering how long would it take to get to me in Canada.

I live in Manitoba and I bought it off of a guy in Detorit was wondering how long it would take to get to me.
1 Answer No Comments 21 Views
mccrae73
The author of this question has not yet selected an answer as having resolved the question.

I have repeatedly requested a tracking # from a seller I purchased from and I still do not get a response. What can I do?

On April 15 I purchased 2 shirts from sexydressforless and requested the postal tracking number numerous times; with no response. Their ad states that a tracking number will be made available upon request. I still have not received any kind of response.
3 Answers No Comments 37 Views
aab64
The author of this question has not yet selected an answer as having resolved the question.

Bid on item, said ships worldwide. Then when I look on shipping information it says that seller does not ship to On, Ca where I live.

What happens if I win Bid, what will happen then ?
2 Answers No Comments 26 Views
lilacss
The author of this question has not yet selected an answer as having resolved the question.

misplaced pkg?

My seller uses the ebay shipping service and my pkg was sent to the KY Ebay warehouse to be forwarded on to Canada Post.   Canada Post only received info and still has not received the pkg. It was supposed to be delivered to me on May 1st. There have been no tracking updates since April 29th. ... more…
1 Answer No Comments 27 Views
autumn_66
The author of this question has indicated that a satisfactory answer has been provided.

How can I edit shipping on an item that is already in the "commit to buy" limbo. Promised to combine shipping and cant figure out how?

I am new to ebay... I was asked about combining shipping and in the process of looking up a quote ..the buyer committed to buy which put the item as sold  and now I can't seem to find a way to edit the sold item in order to set the shipping to the new price we agreed on.  any ideas please?     more…
1 Answer No Comments 41 Views
bronzevaliant
The author of this question has not yet selected an answer as having resolved the question.

import charges, brokerage fees on $700. golf clubs, shipped U.S. to Canada

I am looking at buying golf clubs in the U.S..  The cost is $700.  What can I reasonably expect to pay in custom duties, brokerage fees, etc. to have the clubs delivered to me.
2 Answers No Comments 54 Views
mrgilmor
The author of this question has not yet selected an answer as having resolved the question.

If a shipping service doesn't show up for Canada Post at the end of auction who do I contact? Ebay.ca? Can Post? paypal?

I am trying to ship a package to the UK via Tracked Packet - International.  It showed up during the auction and when I sent an invoice.  When I go to print up a shipping label, that option is gone.  Who do I contact?     I went to the Canada Post website, put in the dimensions and weight and it... more…
1 Answer No Comments 46 Views
4tuneonfashion
The author of this question has not yet selected an answer as having resolved the question.

What happened if buyer put double address accidentally?

I bought an item and accidentally put double address, Indonesia and UK. The UK address only shows the postcode but the Indonesia address is a complete one, and I actually want the item to be sent to Indonesia. I asked the seller to send it to Indonesia, but it is sent to the 2nd address instead,... more…
0 Answers No Comments 26 Views
ashraf_abdelrahman
The author of this question has indicated that a satisfactory answer has been provided.

i'll buy smart phone from US, shipping to Canada is it would be any additional charges when it come to me ? plz help.

http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=390584135584 more…
2 Answers No Comments 51 Views
packersfan1234
The author of this question has not yet selected an answer as having resolved the question.

why was I charged for customs fee's for a item shipped within canada?

on my last item purchased, the world at war dvd set why was I charged a customs fee for a item shipped from ontario to manitoba?
3 Answers No Comments 74 Views
The help content goes in here!

eBay has reduced the upfront cost to sell for Store sellers! Starting May 1, with eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

eBay Stores subscriptions start as low as $15.95 per month with a yearly commitment. Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to best option for you! Watch this tutorial to learn how.

Note: To sign up for a yearly Stores subscription—and enjoy the lower subscription fees associated with a yearly commitment—just go to My eBay, click Subscriptions under the Account tab, and select Change Subscription Level. And if you currently have an eBay Stores subscription, know that the new monthly Stores subscription fees and terms automatically apply as of May 1, unless you change or cancel your subscription.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

-------

eBay Canada Weekly Board Hour session occurs every Wednesdays @ 1:00PM EST. Join us!

  • We believe people are basically good.
  • We believe everyone has something to contribute.
  • We believe that an honest, open environment brings out the best in people.
  • We recognise and respect everyone as an individual.
  • We encourage you to treat others the way you want to be treated.
  • Further links:
    Boards Guidelines
    Community Content Policy



To the top