Welcome to the Packaging & Shipping Answer Centre!
This forum is for eBay members to learn more about Packaging & Shipping. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions.
In order to participate in the Answer Centre, you must be logged into the eBay.ca Community.
A listing on my wish list might even have free shipping, but then I click on the item and the amount changes to $10, $12 or more. They start out reasonable, and then it details double or triple into double digits. Anybody know what's going on?
When shipping to Canada can I use just a regular box, like a cardboard box with advertisement on it, or does it have to be a special box for international shipping?
I have committed to buy but even after two emails the seller does not add the shipping cost to the invoice. So I still have not paid. I do not want to just leave this unresolved as it may negatively affect my buyer feedback. Cannot understand why they will not add shipping or respond.
more…
i never receive the wallet, and i contact with seller that guy tole to me the international shipping information on the listing, there is also no insurance available for first class mail, so buyer has responsibility for item lost or damaged. i do not know whether this is true and i do not...
more…
i receive the used/ damaged bag from seller. so i return back to that guy. but he told to me he do not receive this. Canada post office shows this bag is delivered by someone. the seller said he and his wife never pick up it from post office. what should i do? the list on ebay is cleared, which...
more…
I had an ID with my ex which got up to 1500 feedback before we split and I let him take it. I lost two things in all that time. On this one I lost nothing, until Boston. Coincidence? Maybe not, but other things are also amiss. My understanding has been that, unless it's documents, it needs a...
more…
The winning bidder provided a UNited Kingdom address. They didn't like the shipping cost and changed the address to the US. Am I protected if I ship to the US address.
I don't want to resort to gong to the postal office carrying a garbage bag load of clothes that I want to sell on eBay just so I can use their shipping scale and have the clerk provide me with a shipping quote/fee for each item to different countries. I know eBay has the shipping calculator but I...
more…
On April 15 I purchased 2 shirts from sexydressforless and requested the postal tracking number numerous times; with no response. Their ad states that a tracking number will be made available upon request. I still have not received any kind of response.
My seller uses the ebay shipping service and my pkg was sent to the KY Ebay warehouse to be forwarded on to Canada Post. Canada Post only received info and still has not received the pkg. It was supposed to be delivered to me on May 1st. There have been no tracking updates since April 29th. ...
more…
I am new to ebay... I was asked about combining shipping and in the process of looking up a quote ..the buyer committed to buy which put the item as sold and now I can't seem to find a way to edit the sold item in order to set the shipping to the new price we agreed on. any ideas please?
more…
I am looking at buying golf clubs in the U.S.. The cost is $700. What can I reasonably expect to pay in custom duties, brokerage fees, etc. to have the clubs delivered to me.
I am trying to ship a package to the UK via Tracked Packet - International. It showed up during the auction and when I sent an invoice. When I go to print up a shipping label, that option is gone. Who do I contact? I went to the Canada Post website, put in the dimensions and weight and it...
more…
I bought an item and accidentally put double address, Indonesia and UK. The UK address only shows the postcode but the Indonesia address is a complete one, and I actually want the item to be sent to Indonesia. I asked the seller to send it to Indonesia, but it is sent to the 2nd address instead,...
more…
I ordered an Item last week and the seller said they shipped it out Monday and gave me this tracking numberRA323671356CNSo i tried it on Chinapost ever since Monday and I keep getting"No Result! Please tracking number is correct, then try again" It's been almost a week and I asked the seller what...
more…
I bought an item on auction and the shipping was almost 8 dollars to my address. AFTER the auction was over the seller doubled the shipping cost. I contacted her about it and was told that the item sold at a very low cost so that is why the shipping was more and that Ebay hadn't updated it. PLEASE...
more…
Hi, I received a message from my buyer saying that he received a broker fee after he received his item and wanted a refund from me. I shipped by UPS with insurance and tracking number in which I paid the total shipping costs for $45.62 Is it necessary to refund the broker...
more…
Hi, I have a bit of a dilemma. I purchased an item for approx $250 and the listing said it would be shipped via USPS and I was charged approx $13 for shipping. The item arrived today with brokerage fees of $185. I was not home when it arrived. I have contacted the seller and he said he declared the...
more…
Get up to 2,500 FREE listings* every month with an eBay Stores subscription | eBay.ca Weekly Board Hour session
eBay has reduced the upfront cost to sell for Store sellers! Starting May 1, with eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
eBay Stores subscriptions start as low as $15.95 per month with a yearly commitment. Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to best option for you! Watch this tutorial to learn how.
Note: To sign up for a yearly Stores subscription—and enjoy the lower subscription fees associated with a yearly commitment—just go to My eBay, click Subscriptions under the Account tab, and select Change Subscription Level. And if you currently have an eBay Stores subscription, know that the new monthly Stores subscription fees and terms automatically apply as of May 1, unless you change or cancel your subscription.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.
-------
eBay Canada Weekly Board Hour session occurs every Wednesdays @ 1:00PM EST. Join us!