@ariedeb1 wrote:
I returned 3 items to the same vendor (dash cam, smart watch and SD card) they didn't operate properly (after many emails back and forth) I paid for mailing it back $35 without tracking. With tracking it would have been $78 .I choose not to buy the tracking. A month after sending it back to China I asked the seller if they received it so they can refund me the $75 purchase. After 4 months they still say they didn't received it....I will never buy something from China greater then $5 not worth the risk.
I would absolutely agree that it is best to buy from North America. The items arrive faster and are far more likely to be fully functioning and what appeared in the listing.
When you get something that doesn't work you need to open a claim for NOT AS DESCRIBED. On a NAD item the seller is responsible to for the cost of return shipping. They can't mail you a return label on an international order, so they are supposed to send you the money to buy TRACKED postage yourself. Then you enter the tracking number in the claim and when the seller receives it, you get a full refund.
That is eBay policy. If you did not to that, it is your own fault, not eBay's. It is true this seller sent you junk, lied to you, and stole your money, but you let it happen. Get to know the policy so it doesn't happen again,
http://pages.ebay.ca/help/buy/item-not-received.html#doesntmatch
