07-13-2017 07:25 AM
Is there a way to report a non performing seller?.
I bought a t-shirt and pay for it then the seller sent me a msg telling me that she miscalculate the shipping cost and want me to pay more. The fun thing is that she calcel my order and relist the t-shirt before I reply to her message...and guess what she raise the price of the t-shirt ( I won it for 2.05$ and now she asking 55$). Also the reason she put to cancel the transaction is not true.
If I understand correctly seller can do whatever they want and there is no consequences. There is no way to leave a feedback for that transaction.
Ebay is not what it was before no wonder why I buy almost nothing compare to what I use to years ago. For most of my purchase I now use Amazon. Better service and free shipping.
Solved! Go to Solution.
07-13-2017 11:58 AM
Cancelling without the agreement of the buyer is a black mark on the seller's record. eBay keeps track of the seller's actions, and penalties do apply for too many black marks.
07-13-2017 01:43 PM
Basically, eBay did it for you.
When she cancelled the purchase, she got a Defect on her account.
These can lead to
07-13-2017 03:45 PM
i have to wonder though if when a seller lies and says the cancellation reason was buyer requested if they actually do look into it. There is no way as far as I know for a buyer to disagree with the buyer requested reason.
07-13-2017 03:47 PM
I don't know if this work but to try and leave feedback go to your feedback page and at the bottom of the page click on leave feedback to see if that transaction comes up.