Buyer Central

Gsp super slow

has anyone else noticed GSP being insanely slow from the us to canada lately? i get it’s the holidays and stuff but as an example i ordered an item on the 25th of november 2022, it’s now the 1st of january and i just got it, it cleared customs on the...

what is the average time to get a package from the gsc after leaving customs to alberta where i live

i was wondering. i have a package that i ordered that used the gsp. now that my package has passed customs in toronto and has shipped from there. will it get to a facility in edmonton, alberta before or by friday?. it left toronto customs and shipped...

How do I BLOCK US sellers?

I'm getting tired of the outrageously EXTREME shipping rates from the USA, is there any to block all sellers that ship from the USA?

How to get in touch with EBAY?

Got an order confirmation, credit card was charged, items never came, order disapeared, seller says he can't do anything and can't get in touch with EBAY and I can't either.

Canada Post not delivering to apartment/condos of signature required items

If you live in a condo or apartment that uses a common entrance then Canada Post will not deliver signature required items such as "Registered Mail™ and Xpresspost Certified™ items" . The carrier will only leave a Delivery Notice Card (DNC). The eBay...

Why does EBAY use Intelcom shipping company as part of the Global Shipping Program?

Intelcom is the worst shipping company in Canada, They lie to customers, Give incorrect information and have terrible customer support.

RTX 3070 0 feedback bumps

Has anyone noticed that Older RTX 3070 cards being sold being bumped up a lot by 0 feedback bidders ?

New Paybright Virtual Card Has Insufficient Funds

Hello,Whenever I use a newly generated virtual card for an eBay purchase it always fails saying there are insufficient funds. Then when I refresh the page the virtual card is on, it's now expired.The purchase amount is less than the approved amount o...

package tracking stuck on "arrived at global shipping center"

ok so i ordered a broken phone from a seller in dallas and its been 2 days since its arrived at the GSP center but now its tracking has been stuck on "arrived at the global shipping center delivered po box" this is unusual since the first time i orde...

Captcha has gone bats**t crazy

It wants a captcha to look at a sellers user profile?I'm signed in, looking at a purchase Order details and went I click on the sellers name, it wants a captcha?Ebay has lost its mind, and I'm really tired of it

Being asked by Paypal to file report with law enforcement agency

I have a Paypal case "item or service significantly different than originally described" and the seller is not responding. Paypal is about to make a decision and has given me 10days to file /provide a police report. Has anyone been in this situation?...

Unknown carrier in "Your package is in transit with the carrier, Canada"

I need your help.My package sent from Italy from December 5 to Canada, but until to day December 29, the tracking infor on ItalianePoste dated December 16 is "Your package is in transit with the carrier, Canada" with no update at all. The carier bein...

What Happened

What the hell has happened to Ebay. It's like an online garage sale. You can't get any answers from anyone and when you get ripped off it's Ebay's fault because their security and service suck so bad. Thanks Eboob.........we're al done with you. $100...

Did seller blocked me?

Simply and politly contacted a seller yersterday offering $15 on a $20 listing. Today i log in and i notice i can't contact this seller anymore. I have errors saying the seller cannot answer my questions both on listings and his profilHe did not both...

How To Find Out Why A Seller Has Blocked Me

I went to buy an item on eBay and discovered that the seller has blocked me from buying, bidding or making an offer on what they're selling. So far as I know I've never had dealings with this seller before. I am unable to contact the seller to find o...

Seller cancelled 2 orders without a valid reason

On Dec. 18, 2022 I bid & won 2 items from seller. I waited for seller to send me one invoice. Instead, seller sent two invoices with separate shipping costs. On Dec. 19, 2022 I sent a request (message #1) to seller to ship the items together & send m...

Gift card amount not returned

For some reason eBay did not allow my payment with my gift card but took the $$ off my card. The seller didn't receive payment and I received notification the card did not pay. There was the confirmation of $100 Cdn when redeeming it, but now I'm out...

Seller put wrong telephone number? how to correct it

Hi,I have my first buy on eBay. The seller from Italy sent his package to me in Canada on December 5, 2022. Untill today I have not got any information on the package (the tracking only shows: available for collection at the offices of the foreign op...

Resolved! Yet Another Intelcom Complaint

Looks like this isn't anything new, but I'm posting anyway in the hopes that it helps eBay and Pitney Bowes decide to stop dealing with Intelcom for the Global Shipping Program. I bought an item, which was to be fulfilled via the GSP. In the past I'v...

Canada Post Slow processing from Europe?

Hey everyone, I'm in Vancouver and waiting on a bunch of registered parcels from Europe (italy, netherlands, poland) Tracking obviously only gives me info up to the point of departure from shipping country and then once it's in the hands of Canada Po...

Paybright

Hello, here I am looking for a new phone of an iphone 12 not too expensive. so naturally I do my research on the internet and I see an interesting ad. which is this oneUsing PayBright payment plans to pay for your eBay purchase is easy:Complete PayBr...

Address Validation

In the event that a user accidentally enters incorrect address information in their account settings or during the checkout process, eBay will provide an automated notification with a suggested address.This could be a problemfor buyers who have mailb...

contact ebay customer service by phone to help with return

helloI bought a tool that was shown and described to be certain way and received a different variation of that tool that will not work for meI started a return process ...I described in words and a photo what the problem was , the return was immediat...

Seller end auction early, I paid, he wants to refund and that I send by paypal

Hello,the seller ended the auction early, I paid by Paypal, and he set a tracking number.I received a message telling me of his sickness, that he would like to refund, and that I send money via Paypal.It's a scam, isn't it? How do I proceed now?

Global Shipping via Kentucky

Canadian ebay buyers. Tell seller you don't want him/her to use Global Shipping. It's horrific. Item goes to Kentucky warehouse where it can sit for weeks. Pitney Bowes runs it and they are doing a terrible job. My experiences have all been bad. Cost...

So i encountered something odd, and need some info on this.

So I found a listing on ebay for a pokemon plush i've been looking for however the price it set to about $1.52 canadian, but the shipping fee is somehow set to 81$ this seems so fishy to me. And i'm curious if this is some form of shipping fee scam o...

Seller requests personal information before selling to me

I recently tried to buy an item but the order was cancelled soon after by the seller because "something was wrong with the buyer's shipping address" (an issue which hasn't happened with any other seller). I tried messaging the seller about it and the...

Resolved! I don't understand how Canadian seller(mailing address in Canada) sell items in US Currency.

Resolved! Package has cleared customs, but then went DEAD....

I recently ordered a cheer uniform from very reputable seller on eBay. I have had “semi-reasonable “ tracking for this parcel..but here’s the rub: the parcel left the PB Erlanger Ky facility and I have received a “ cleared customs” notification. The ...

Fraud: Tracking Number Issued, Item Not Shipped

I ordered an item from a Chinese based seller who advertised items are shipped within one business day. The tracking number was issued on December 8, 2020. After a few days, I noticed the item had not shipped and sent the seller a message asking when...