eBay

Item yanked out the package

My items (branded hoodie) got yanked out its package presumably at ebay global shipping program and they still shipped me an empty box. 250$ down the drain. the content was written on the package so it was easy to spot for ebay shipping program

Ebay just stole my money

Yup. You heard it right. Ebay just rinsed my gift cards. I had several purchases amounting $800. They cancelled them all and rinsed my gift cards and are now refusing to help.

Item disappeared from purchase history

Item that I purchased in January '22 has disappeared from my purchase history and I never recieved the item either , I do have the email confirmation from ebay . The last delivered by date was March 28 am I out of luck ?

GSP Tracking in Canada?

Hello, im sure this has been asked many times but previous post that I've seen havent been able to help me out.My package cleared customs on April 19 and I havent gotten any updates since. I assume its because the gsp tracking number isn't good once ...

Seller scammed me.

I bought a battery from seller about a year and a half ago.The battery comes with 2yrs warranty.The battery went to dead even if it shows 70% or 50% left since when I used it for 6months,that time I contacted the seller and asked about a battery exch...

Is there a real agent and phone number

RE: Super Chicken and Fred plushes

Super Chicken and Fred plushes Hi there. Does anyone here know anything about the Super Chicken and Fred plushes pictured here? I saw an image of them in Google images, and the only info I could find about them are that they are handmade and were sol...

ebay got rid of phone number plus now the sellers make their own rules

Hi just to say ive been with ebay over 10 years but im done with ebay. I ordered an item and now the seller tell me i have to pay duty or i dont get the itum. In 10 years i never had this happen. I guess ebay is letting the sellers do what they want....

Wrong Package From Intelcom

Ordered a binder from US to Canada arrived via Intelcom and i got ink instead, looks like they put my tracking info on the wrong package as the label under the intelcom one isn't for me, seller just keeps saying he didn't send ink, and i can't use th...

How to track a returned item

I purchased an item 2 weeks ago on ebay. Unfortunately the shipping address was still my former address.I tried to get the seller to change the address but he was unaware of the procedure which requires the order to be cancelled and reorder. The ship...

Ebay Bucks Promotion

For anyone planning any eBay purchases there is a promotion floating about....5% eBay Bucks on qualifying purchases for the next few days. The Promotion ends at 11:59PM ET on April 14, 2022. Promotion is valid on multiple qualifying purchases made wi...

Seller not shipping items

I sent an offer on a video game 2 weeks ago and seller manually accepted. I paid and he marked as shipped 1-2 days later (no tracking)After 2 weeks of waiting knowing mail usually takes less than 1 week i came back on ebay to send a message to seller...

Can eBay contact the delivery courier (Intelcom) about a GSP shipment?

Hi, I bought an item that was sent to Intelcom on February 24 (it arrived in my city at this date). It was supposed to be delivered by March 3 (yesterday) at the latest, but the delivery hasn't happened yet - it has just been stuck on "Package receiv...

Ebay try to scam me and Intelcom too

Hi, i bought an expensive item on Ebay ( $2600 ) last Friday i received an email from Intelcom tell me your package is delivered with attached to the email "proof" of signature which was a scribble of "N/A" and a picture with two packages on the floo...

Canceling a payment dispute

I recently have opened an unnecessary payment dispute for an item that hasn't even started shipping yet, I tried canceling but it doesn't come up anywhere on return and requests hub.

Item was missing after it was repackaged during the Global Shipping Program

Recently I bought from an US seller and he shipped through the Global Shipping Program (GSP). When the parcel arrived, the item I purhased was missing from the box.Seller informed me that the parcel was not how it was originally sent and was repackag...

Temporary buying limit

Hello, not sure where else to write this and hopefully an eBay rep will see this.I keep getting temporary buying limits put on my account which is extremely frustrating when trying to bid on time-sensitive auctions. I pay instantly on all Buy It Now ...

Item I was bidding on disappeared, no record of cancellation

I was bidding on an item this week, I had the winning bid with 5 hours left on the auction when the the item disappeared from the ebay system. Has anyone ever had something like this happen to them? I was surprised to see the item was suddenly gone. ...

Global shipping

I don’t usually purchase items that use the Global Shipping Program. Too expensive and takes two to three times to arrive. I have tried to exclude those items from my searches, but I have not been able to do that and therefore sometimes I open an ite...

Item not received case keeps getting put on hold

I bought an item on ebay November 8th 2021. Item never arrived within estimated time. I opened a Item not received case on February 9th 2022. February 15th 2022 - Case was put on hold February 25th 2022 - Case was put on hold March 7th 2022 - Case wa...

Refunds and eBay gift card limits

Does anyone know what happens to gift cards and refunds, if it results in more than 8 gift cards in the account? About a month ago, I bought an i7 computer with a 1 TB NVME drive but got an i5 with a 512 GB standard SSD drive. I sent it back (the sel...

Ebay buyer protection for replacement?

I have a battery powered item that does not hold a charge, so does not work as it should. I emailed the seller, and they have offered to send a replacement. I am just wondering how eBay's protection works if the replacement also has the same issue. R...

Opened a Return - Seller Never Accepted Return - eBay Asked To Step In (Return Is Now Closed)

So I'm not new to eBay, but I wanted to post this and tag tyler@ebay regarding this. So, I bought a refurbished phone, and it had issues and the screen had some discoloration not mentioned in the description, so I opened a return. Seller does a boile...