need help finding the correct carrier

hi

i bought a few things and got a tracking number

the trackimg number starts with DDU (DDU9999999)

does someone know which carrier is this?

i dont know how to track the order

i have tried 17track / dhl no success

thanks

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need help finding the correct carrier

Stop worrying about it.

 

Tracking is a Seller Protection.

It does nothing for the buyer. The shipment does not move faster. The shipment is not less likely to be damaged.

 

Your protection as a Buyer are the Buyer Protection policies of eBay and of Paypal. You may also be protected by the chargeback provisions of your credit card if it is attached to your PP account (which is a very good idea, btw).

 

If you are not home when the carrier arrives, you will get a Notice telling you where and when you can pick it up (or sometimes how to arrange another attempted delivery).

 

Is your purchase past the last estimated delivery date you got from  eBay?

If so, open an Item Not Received Dispute with eBay.

I got tired of typing and developed this boilerplate. Some may not apply to you exactly.

 


You have 30 days after that 'last estimated date for arrival' to open a Dispute with eBay's Resolution Centre, which is at the bottom of this page.
The first suggestion is to Contact the Seller. Don’t get into a conversation.
Just ask “When was this sent? What service was used? What is the tracking number?”
Don’t get into a conversation. You want either a prompt refund OR a tracking number that shows the purchase is in Canada.
Do NOT accept a replacement. It won’t arrive.
Do NOT close the Dispute until you have the product or the refund.
If you have already attempted to Contact the Seller,  skip that step, ask eBay to step in and Escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.
 
If the 30 days have passed, go to your Paypal account.
You have 180 days from payment for this Dispute.
Find the transaction and copy the number.
The PP Resolution Centre is at the top of your PP account page under Tools
Same process basically, skip the Contact Seller and escalate to a Claim.
If the seller cannot prove Delivery (not shipping, delivery) you will be refunded.
 
In future, read the feedback.
Don't buy from sellers with less than 98% positive (99% for Asian sellers)
Read the negative feedback , including seller responses, for patterns like slow or no delivery, poor communication, low quality, counterfeits.
 

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need help finding the correct carrier

marnotom!
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