How many days after purchasing an item should I wait before complaining about it not arriving?

How many days after purchasing an item should I wait before complaining to ebay about it not arriving? The seller has already been contacted and they told me to be patient.

Thank you very much, Janelle

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How many days after purchasing an item should I wait before complaining about it not arriving?

The rules are changing but I think 45 days is currently the maximum before starting a claim. So I wouldn't let it go beyond 42 days.

 

Also check your seller's negative feedback to see if there are any problems of this sort with the seller.

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How many days after purchasing an item should I wait before complaining about it not arriving?

I'd allow an easy 10-15 days from Europe.

Fifteen to 20 days from North America.

And 30-40 days from China.

 

Then file the Item Not Recieved Dispute. If the seller cannot prove delivery he or Paypal will refund you. If it's PP they will go after him for the money.

 

If the item arrives after you have been refunded, a vanishingly rare occurence, you can repay the refund through PP's Send Money service.

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