I did not receive an item and the seller has not returned my money

[aken2007]

I did not receive an item and contacted seller and they said they sent it and still to this day have not received the item and have been in contact with the seller and still has not returned my money and supposedly the port has been closed so they said they cannot return my money would like to know what can be done about this

[femmefan1946]

http://resolutioncenter.ebay.ca/

You only have 45 days to open a Dispute.

If the seller cannot prove that the item has been delivered, and he does not refund you , Paypal will return your original payment and go after him for their money. He will have other fallout ((evil laughter)).

But if more than 45 days have passed from purchase, go instead to the credit card you actually paid with (PP is just a convenient mediator) phone the 1-800 customer service number and ask about a chargeback.

Again, even cards have deadlines so act promptly.

In future, allow 30 to 40 days for the item to arrive.

Contact the seller ONCE to let him know the problem.

If he doesn't refund (and an offer of a replacement is NOT satisfactory because it will not arrive either), go to the Dispute immediately.