I'm accused of not being the buyer

So I bought my item and I got an email and everything saying it was shipped but when I clicked on "View Order Status" it said I wasn't the buyer?!? So I couldn't view it. Does anyone know what to do? 😕

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I'm accused of not being the buyer

what was the item number
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I'm accused of not being the buyer

Is there more than one eBay account on that machine?

I have seven accounts and that 'accusation' turns up more than half the time. It's really a protection for the 'real' buyer, preventing random access to the 'real' buyer's financial information.

Go to the top left hand corner where it says Hi (your personal name). You may have to drop down the menu, sign out from the 'wrong' account and back in with the correct one.

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