No responce from the seller for the return

I have tried to contact the seller many times for the return item. But I have not got any reply from him.( 2 weeks ).

How can I talk directly to eBay for the case ? Any help ? Thanks

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No responce from the seller for the return

The Resolution Centre is at the bottom of this page.

 

http://resolutioncenter.ebay.ca/

 

The first step is Contact the Seller. You have already done that so go on to Step Two.

 

If too much time has been wasted trying to get a response from the seller, go to Paypal's Resolution Centre.

 

And if that is unsuccessful, go to the credit card you really paid with (PP is just a useful mediator.) Phone the 1=800 number on the back of the card and ask about a chargeback.

The customer service clerk will need infomation about dates, payments, currency, transaction numbers, etc. Have this handy for her to process your refund.

Some cards will require a return. Some require proof of return delivery. Some only require proof of shipping.

Don't return anything without tracking.

 

In future,and I doubt you will ever need this advice, one request to the seller is enough. Don't waste time if you don't get an immediate response.

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