06-21-2017 09:17 PM
I have open a case when I did not received my item by the suggested delivery date. The seller responded that they will satisfy me by either resending the item or refunding me at a later time but, that I should close the file at the resolution center first??
Is this normal? I'm afraid ifI close the file , there will be no recourse if the seller does not follow thru?
06-21-2017 09:23 PM
do not close the case until you have received a refund, i believe it closes automatically after refund is sent.. do not accept an offer to resend the product.. take the refund and buy it from someone else with a better record of items received..
and if you are buying from Asian sellers look at buying locally .
06-21-2017 10:03 PM
The case will close automatically as soon as the seller sends a refund. So do NOT close it yourself unless the item finally arrives.
06-21-2017 11:13 PM
Do NOT accept a replacement.
The command to close the case before the seller will take any action is a solid sign that you are dealing with a scammer
Tell him to refund you.
If he does not ask eBay to step in and escalate to a Claim.
If the scammer seller does not prove Delivery (not shipping, delivery) you will be refunded.
06-22-2017 02:16 PM
oh oh more bad seller scheme