04-14-2017 07:38 PM
Need help !
I have few items buy from ebay and paid , the next day ebay send out the email ( the item no longer available ) what do I do ? and how do I get the the money back , thanks
04-14-2017 07:45 PM
What method of payment did you use? When is the item due to arrive?
Assuming it was paypal, go to your Paypal Account and find the transaction under your Account Activity and open an Item Not Received case as soon as is allowed, then note the seller is Not a Registered User anymore.
If the seller in question can provide a tracking number to show you it was shipped, and that tracking is valid, you may choose to wait and see what comes. Pay heed to your paypal case deadlines.
04-14-2017 09:45 PM
Has your payment been refunded to your Paypal account?*
If not, start by contacting the seller
Ask only when your item was shipped, what service was used and what is the tracking number
You want either the number (unlikely if it was an inexpensive item) or a refund.
If you get neither the Resolution Centre is at the bottom of this page
*If you back your PP account with a credit card, the refund may have gone to the card.
04-14-2017 09:50 PM
Wait.... "ebay send out the email ( the item no longer available ) "
Exactly what did the email say? Was it from Ebay saying the LISTNG HAD BEEN REMOVED or was it from the seller stating the item was out-of-stock?
The two are different things. My earlier answer assumed the seller had been removed from ebay. Femmfan read your question as if the item was simply out of stock.
Which is it?
04-23-2017 12:55 AM
04-23-2017 12:59 AM
04-23-2017 01:00 AM