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Resolved! Automatic feedback when buyer's pay... bug?

Hello, Last few orders, I left an automatic positive feedback on buyer's... I never configured this. I tried fixing it by changing the setting to "When buyer's pay and left positive feedback", but even with this option ticked, it still left an automa...

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  • 769 Views
  • 14 replies
  • 0 helpful

Funds on Hold for 30 days After Positive Buyer Feedback?

I sold a card on ebay. Buyer paid, I shipped with tracking within one hour. Updated tracking to ebay. Tracking shows delivered, buyer reports they received the card and left positive feeback about the purchase. Ebay is now keeping my funds on hold fo...

User avatar by Community Member
  • 696 Views
  • 15 replies
  • 0 helpful

Discounted shipping opt in/opt out survey request - Calculated shipping users

This may or may not apply to you but here is for the record...Effective May 13, 2024. To my knowledge there was nothing noted in announcements regarding this impending change on dot ca.Note: This may only "possibly" apply to sellers using calculated ...

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eBay Labels - Item Lost in Transit

I had my first one of these today (item lost in transit by the USPS, Tracked Packet USA). I'm making this post in part because eBay has never told us how we're supposed to handle this, so I'm prodding devon@ebay to get us an official answer. I've ref...

User avatar by Community Member
  • 489 Views
  • 16 replies
  • 0 helpful

Ebay Global Shipping on postcards

My purchases consist mainly of postcards. Ebay sellers should note that if you're using Global Shipping and mailing from outside Canada, the shipping charges are being listed at anywhere from $15 to $30 on purchases of $5 to $10. No way I'll ever pay...

to hose who use UR tracking numbers: Have you noticed they've become much less reliable recently?

In the past several weeks i've noticed that UR tracking numbers, which have been so reliable, have become much less so. Often there are many missed scans, especially in the first half of a package's processing, with the first scan not showing up for ...

User avatar by Community Member
  • 142 Views
  • 6 replies
  • 1 helpful

Listing removed by Artificial Intelligence !!!

Hello Ebay sellers, I want to share with you a worrying situation that I experienced today.I have been a small seller on Ebay for 20 years with a perfect record this morning I received an email from Ebay informing me that one of the CDs I am selling ...

Resolved! Return label from US to Canada

Well I really screwed up & got an INAD today. Sold a chain which was marked 14K & I had purchased as gold from what I thought was a reputable person. Buyer tested it & it is not gold. It was sold for scrap price but was still around $600. Buyer opene...

Item not moving from International Hub?

Ordered a suit from the US the month before a special event, item shipped out April 3rd.It was a sure match for what I was looking for, and I was relieved about not having to worry about finding a suit. Item made it to the international hub in Glenda...

User avatar by Community Member
  • 183 Views
  • 3 replies
  • 1 helpful

new seller return scam

Hi all. Got a new scam that ebay is falling for but we are not going to fall for. About feb 1 or so we bought a "new" printer printhead for $34 CAD all in from a china seller (they do not exist outside of china). It arrived april 1. Put it in the pri...

Resolved! Still a restriction on selling N95 masks?

I recall back in the height of COVID that eBay put a restriction on the sale of N95 masks. However, it's still in effect today it appears. I have a large stock to move and I get the error "Because this item is susceptible to price gouging, it may be ...

smell on clothes from UK

Dear all, I do buy clothes and shoes on ebay and have noticed that only clothes from the UK have a smell that is nauseating (and very difficult to get out). I am not asking for help with the smell. I am asking if others have noticed the same thing sp...

User avatar by Community Member
  • 347 Views
  • 8 replies
  • 0 helpful

Scam sites eBay doesn't shut down

Hello eBay, I would like to know why you guys allow systemic fraud on your platform and have for years. You got to know by now that these people out of India especially are selling fake items and are making up fake certificates of authenticityI spent...

User avatar by Community Member
  • 231 Views
  • 6 replies
  • 0 helpful

problems with combined shipping

Hi everyone. Well I have had this issue for many years. Some customers can send me a request for an invoice and others can not.. Why? Is there an area on eBay that I can check to see if it is working or how to get it to work all the time..Your help w...

Resolved! Shipped eBay tracked Pkt to Australia - eBay tracking no. different from Can Post?

On March 26 I shipped via eBay labels a tracked pkt International to Australia. I just noticed that eBay shows it as shipped but the tracking number that eBay shows is totally different from the one that was on my label (luckily I wrote it down, it s...

Is the defect unavoidable for me?

I sold a pair of shoes with the light colored fabric tops and descovered that while they were waiting for their new owner the fabric has darkened in places. I sent a message to the buyer describing the problem and asking what they would like me to do...

Does INR cases close automatically?

Got someone who opened a INR and after back and forth he said he don't mind waiting over the time allowed and won't request ebay to step in. But he refuse to close the case and contact back. Dont INR cases close automatically after time if no trackin...

Ebay agents are so bots

I shared past month that ebay covered my refund on a item not received case where buyer had suspicious activities. I just got 2 cases from a same buyer so i contacted ebay about it to ask if i was under seller's protection against that buyer. I got t...

Item is late but seems to be on its way... maybe?

Hi there, Ordered an item from a seller in the US on March 26. The seller shipped the item on the same day, and it was supposed to be delivered on April 11 at the latest (I'm in the Toronto area). I decided to not ask for a refund just yet since the ...

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