Community News and Information

Enrolled in Ebay international shipping program, but I don't see it in my listing.

I read about the Ebay international shipping program, and I realize I have to be on Ebay.CA in order to use it (I usually list on the .com US site). Anyhow I filled out my listing as usual, but when it came to the international shipping section, all ...

Gas valve or older vermont casting stove

Looking for a gas valve for an older vermont castings stove

Trying to contact eBay customer service.

This is what happened when I tried to contact customer service. I wrote out my complaint and clicked send and it wouldn't send. Instead a message popped up saying I must provide the correct information in the highlighted field and sorry you must ente...

Pictures not loading

Pictures are not loading on eBay.ca or eBay.com. Anybody else having this issue?

Resolved! listings aren't showing up

I recently posted around 50 listings and none of them are showing up they say there active but there not even if some one seached for them i also if i copy and paste the title of the listing and it still doesnt show what do i do i cant make contact w...

Feedback

I wish to leave feedback for a completed lot but cannot find how to do this. The seller is unable to help me.

Resolved! Buyer Selected Shipping Not Available?

I'm having an issue when getting a label; there's no option available for what the buyer selected. This is the second time this has happened internationally. Once in China, and now in Norway. But I've had tons of orders where there were no issues in ...

ITEM ORIGIN

Hello to all, hope this will reach developement team at EBAY... i am trying to BATCH EDIT all my listing (more than 1900 different item) to include ITEM ORIGIN, but they told me that it is not possible to do that and that i have to edit each one by o...

stop ebay sending emails

How to get ebay from sending emails to me with info on my purchases that my family can see. They are gifts.

Resolved! when will Ebay Canada reactivate Canada Post

when will Ebay Canada reactivate Canada Post now

Canada Post Strike

Canada Post is back to work effective October 11 albeit with rotating strikes which means the mail will be moving again, but with delays, on Tuesday. Why can't sellers choose Canada Post as a shipping option and print parcel labels?

I cannot purchase and print UPS shipping labels!

I'm entering all the package info, shipping within Canada, then it gives me an error message every time I try to print a label! Very frustrating.....anyone else having this issue? It just says try again later...

Resolved! Ebay international shipping program in Canada

Good Day All! On October 1st Ebay international shipping program is not available for Canadian Sellers. I have been using the program for about 1 week now, and find it ok, with some a couple of issues, which needed to be resolved. First, when shippin...

News on eBay international in Canada?

Title. Any news or updates? Is it still happening this month? Looking forward to it. Thanks!

Resolved! Tariffs

Hey Canadian sellers who ship to the USABeware. I sent a $1000 cdn item in May made in china. The tariffs that day were 200 %. So UPS wanted $1150 us$ at delivery Buyer refuse and product was returned to me in Canada. Last night 3 months later UPs ch...

Listing tool issues

Is anyone else currently having issues with the eBay listing tool? In process of trying to edit a group of listings. Keep getting the following error message. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this secon...

UNPAID PURCHASE NOW IN LIMBO

A buyer aparently clicked to buy one of my items but did not pay. I tried to relist the item, but a message popped up saying that it appeared to be a duplicate listing. The original listing has a sold sign on it and now the item can't be purchased. I...

Tariffs

Can someone please tell me if I will be charged a tariff if buying a used doll from a US seller?Thank you in advance.Kitty

eBay is going down to drain with customer service

For all of a sudden, eBay has stopped providing customer support with a follow up phone call and live person chat. I have an ongoing case that has been put on hold. I tried to call them to get the case updated and the Contact Us page always comes up ...

technical issues with ebay.ca web

There seems to be technical issue on ebay.ca but ebay.com is not effected. Ebay app not effected. Anyone else using .ca can confirm? When you search for an item, when you select the item specifics, such as solds nothing happens, and errors are showin...

FWIW Known issues with tickets as per Aug 11.2025 on dot com

Here is a link to the known issues from dot com. In confirming previously with Facebook help a similar page cannot provided to ca users due to legalities. https://community.ebay.com/t5/Report-eBay-Technical-Issues/Current-known-technical-issues-updat...

Communicating with buyer setting link is DOA

devon@ebay In recently testing my seller settings for updating listing Q & A's I discovered the ca link is not working. https://accountsettings.ebay.ca/uas .....> https://www.ebay.ca/n/error We looked everywhere.Looks like this page is missing. If yo...

Shipping options not being shown to domestic customers

I am a Canadian seller, and randomly 2 days ago, buyers within Canada are not able to see shipping options when they view my items. Not all buyers though, I have reached out to friends and family, and some can see the shipping options, while others o...

eBay Label Concerns

devon@ebay G'morning Devon....On the eBay label front there are ongoing concerns (multiple tags) still with Expedited Lite service where Canadian sellers are getting revised bills after the fact. When buyers direct their issue to CP they are told to ...

USPS labels drop off locations?

Hi there apologies if this was already asked. I cannot find similar conversations hence asking. I see that ebays gives me the chance to purcahse a USPS label for items sold. paid and printed my first label but before I do the rest I was wondering, do...

Ebay Canada should be showing CAD prices in larger, bolded font instead of the USD prices

When shopping on Ebay Canada, or Ebay.ca... why are the USD prices shown in large font and CAD is shown in smaller print underneath?? There is an American Ebay for that. If it's Ebay Canada, the Canadian (CAD) should be the one that's in larger font ...

Seller keeps cancelling my order saying that he would lose too much money shipping from Mexico.

On August 3, I purchased a rare item on Ebay for $90 ( $25 FexEx International Economy for shipping worldwide). Ebay indicates that the seller is from Mexico, has joined May 2025 , has sold 7 items (23 items listed) and has one positive review (writt...