12-02-2016 05:10 PM
12-02-2016 05:40 PM
first you need to contact the seller. if they can't or won't help you then you will need to open a case on ebay,
12-02-2016 05:40 PM
first you need to contact the seller. if they can't or won't help you then you will need to open a case on ebay,
12-02-2016 06:30 PM
Was tthe item sent from the UK or the USA through the Global Shipping Program?
The process is slightly different in those cases.
12-02-2016 06:56 PM
IMO, contact the seller.
If you are dissatisfied with the seller's response, open a claim with eBay or PayPal..