on 09-18-2017 03:54 PM
The Seller has Return police as: buyer pays return shipping.
What about Return police in case if the item has defects?
First Contact the Seller to explain the problem and give him chance to correct it.
Sometimes a photo is all that is needed.
If that doesn't go anywhere, and an offer of a replacement is NOT acceptable, the Resolution Centre is at the bottom of this page.
You can skip that suggestion that you Contact the seller, because you will already have done that.