Received someone else's item did not receive mine. The shipment sticker was put on the wrong parcel.

[jets_toys]

The shipment label from ebay shipping center was put on the wrong parcel, so I received someone else's order and I assume they received my order. What do I do to fix this? 

[femmefan1946]

The GSP includes a page explaining that they opened and repacked an item. If it's not there, the problem started with the seller.

Do contact the seller, in case the problem was at his end and not the GSP plant.

Usually packages are opened to ascertain where the item was made, which makes a difference in duty being charged. The seller can prevent this in future by clearly marking the origin of the item.

However, I think you will have to settle for a refund. Who knows where your purchase is? It may not even have gone to another customer of your seller.

Go to the bottom of this page and open an Item Not As Described dispute.

[jpdjb5]

Contact the seller and explain your case with pictures or scans as proof.

The seller will contact eBay.

That's the only way to get your purchase back.

Good luck.

[jets_toys]

Okay, so I checked the mail today and my order was in, but I still have this parcel that is not my own. It was shipped from a seller I didn't order from. The label from ebay shipping center has my name and address but when I peeled that back there was a different name and address..the address to whom this parcel should have gone to I assume. I don't know who the seller is or where it came from. What do I do?

[jpdjb5]

Check carefully outside the box in any other label. If you don't see anything with the seller's name, all you can do is open the box to check Inside.

Hope you find a invoice notice with all information about seller eBay user name. If yes, contact him and advise about the problem. If not, what you can do ? Nothing, that's all.

Good luck !