08-01-2014 03:05 AM
My seller wants to edit the shipping costs and delete the import charges for me but she said she can't because of it being shipped from the USA to Canada and has asked me to request a new invoice. I haven't paid for the items obviously, but HOW do I request an invoice? I have tried to figure it out but just can't find anything. Please help!! Thank you.
08-01-2014 03:16 AM
It sounds like the seller is using the Global Shipping Program.
You can request for an invoice by going to My eBay > Purchase History and by clicking on Request Total. If the seller responds to the invoice request, that will take the listing off of the GSP.
The seller will then ship to you directly.
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