03-07-2015 08:59 PM
A buyer has a comment listed in the seller protection address
(Please leave package at side door)
This sounds like it could be a problem.
What do you people think?
Thanks.
03-07-2015 09:24 PM
I think you should make sure it's on the label!
03-08-2015 11:07 AM
03-08-2015 01:44 PM - edited 03-08-2015 01:45 PM
If you're sending the parcel with any sort of signature/delivery confirmation, it won't be left at the door by the Post Office anyway (they'll leave a card telling the recipient to pick their parcel up at the P.O.), so you have nothing to worry about.
If the parcel is going by any other service, then as the others have said, you should definitely make sure the notice about the side door is clearly marked on the front (and back) of the parcel. Then just hope for the best.
By the way, where is it going? What country/city/town? If it's a rural or suburban location, you're probably quite safe having it left at a side door. If it's a city, well, obviously this buyer has done this before, so I assume he/she knows it's likely safe.
03-08-2015 01:58 PM
If you're nervous about it, you could email the buyer -- through eBay messages -- and double-check.
Something like: "Hi, I've noticed in your Paypal address you ask to have parcels left at your side door. Please let me know if this is still what you'd prefer for this delivery. If you'd rather pick it up at your local Post Office, to avoid the possibility of theft or damage (by weather), I'd be happy to mark that on the parcel."
... or something to that effect. Then if something does go wrong, at least you'll have his instructions in your eBay Messages inbox. My understanding is that eBay now does have the ability to check buyer messages if an INR case is opened.
The value of the item will obviously be a consideration. Also, if it's going out of Canada, the description of the contents will be on the parcel. With a valuable item, this could be a problem. It might matter if the parcel is visible from the street, neighbour's yard, etc.
03-08-2015 04:21 PM
Sounds like the customer is trying to prevent a problem.
But communication is never a bad thing.
03-09-2015 02:01 AM
Thanks everyone. I contacted the buyer, she was just pointing out for the delivery personthat the mailbox is located the side door.
03-09-2015 11:54 AM
I'm glad for you that was the explanation. I strongly believe that communicating (if it's possible to do) is always better than speculating. Often, like here, the explanation does make sense.