Help! Enrolled in extended holiday returns without my permission

cjacki
Community Member

I received the first email notice today re: extended holiday returns. A few hours later I received an email thanking me for signing up!! eBay signed me up without my consent. Very cheeky!  Anyone else had this?

 

Is there any way of canceling this without calling a customer service rep? Last time I was on hold for 90 minutes.

 

Thanks.

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Help! Enrolled in extended holiday returns without my permission

I got it too!

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Help! Enrolled in extended holiday returns without my permission

nan*55
Community Member

got it here too

 

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Help! Enrolled in extended holiday returns without my permission

This was discussed at the weekly board hour session today. Check it out.
http://community.ebay.ca/t5/Weekly-Board-Hour-Session/October-29th-2014-Weekly-Board-Hour/m-p/277883...
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Help! Enrolled in extended holiday returns without my permission

I got the email as well.  Love the justification posted on today's answer session as not enough resources so they have to send a general email to everyone.  Not enough resources???  How many billions did ebay make last year? Smiley LOL

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Help! Enrolled in extended holiday returns without my permission

I got it too. Were we automatically opted in? I can't see where it shows that I offer extended holiday returns. Do they automatically add it to existing listings???

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Help! Enrolled in extended holiday returns without my permission

No Opt-in

 

No Opt-out.

 

The link was to a page where a seller has to enroll in the program.....

 

Link to a discussion on eBay.com 

 

http://community.ebay.com/t5/Selling/eBay-BACKS-DOWN-on-REQUIRING-HOLIDAY-RETURNS/m-p/23101665#U2310...

 

 

Extended holiday returns no longer required for Top Rated Plus benefits ...... on eBay.com

 

 

eBay does make adjustments ....  Make your own conclusion about ... Why eBay did this

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Help! Enrolled in extended holiday returns without my permission

Great link. Very interesting.

An 'eternal' return policy would make many sellers pull listings. I'm sure.

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