07-21-2016 10:41 AM
We are having a big issue lately selling in Canada for pickup customers. eBay tells us to list our items on .com because its eBay motors rather then .Ca. and they claim my sales will stay 10% higher.
Now my customers cant select local pickup. Anyone know any way around this? It obviously see's Canadian customers as international cause I list on .COM so I'm guessing that's why they cant select it. But with this eBay Cad dollar migration they told me to keep listing on .com....Big cluster!
Thanks.
07-21-2016 12:08 PM - edited 07-21-2016 12:11 PM
I don't believe you can have local pickup in a different country, as it is local not international, but not positive
If you want "local pickup" in Canada, you would have to list on the Canadian site.
I take what Ebay says as a grain of salt.
07-21-2016 12:24 PM
07-21-2016 12:54 PM
What you might do, is list on .ca only for Canadians and international. Then on .com list only for US, no Canada. As long as you don't over lap the shipping, you should be fine.
07-21-2016 01:12 PM
07-21-2016 01:32 PM
The biggest problem I can foresee is having the same item listed on two sites-- Canada including local pickup and USA with shipping only with Canada blocked.
But if you have multiples of your items, there isn't a great problem.
We faced the same problem only different when we had our B&M store.
One of the most important jobs was to go to the eBay account (and a few other online accounts) and delete the unique items that had sold in the shop or 'St Elsewhere' before they sold again.
We used an inventory number on every item and recorded that number in our daybook. Yep, wrote it down. Low tech but it worked pretty well.
07-21-2016 01:46 PM
07-21-2016 01:53 PM
@bgpowersports wrote:
I cant picture us listing on .com and .ca. I think it would be a big cluster in the end!
I'm hoping eBay can go into my account and add local pickup to all of my ad's but I have a feeling eBay wouldn't even think to help. We will see. It should be a easy process for them to do, I think its just a matter of getting the right person on the phone(wish me luck!)
That will not happen. It is simply a non-part of the SYI form.
07-21-2016 02:10 PM
07-21-2016 02:55 PM
If the buyer paid for shipping then yes you do pay fvf on that amount even if you refund. If they were able to put the item in the cart, ask for an invoice and you sent them one w/out shipping....then you wouldn't pay fvf. The cart isn't 100% reliable though.
07-21-2016 03:06 PM
07-21-2016 03:19 PM
07-21-2016 03:39 PM
07-21-2016 04:20 PM
07-21-2016 04:46 PM
07-21-2016 04:50 PM
is there no option to zero out the shipping when you send a invoice, ieven if you selected a shipping service, then zero it out, and ad a note in the message section that it is local pick up, your customers wouldn't have to be refunded and you would have no fvf.. you would just have to add a blurb on your auction listings that if they want to pick up, please wait for an adjusted invoice..
07-21-2016 05:04 PM
07-21-2016 05:26 PM