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"A Computer wiz can esaily and costly put a system in place to track caculate and punish without any need for us to report ..."
I am sorry that you do not get it.
First, it has nothing to do with "punish". This is business. There is no reason to take it personally.
eBay has no way to always know if a buyer has paid a seller or not. You may assume from your experiences that buyers only use PayPal to pay sellers. eBay only knows if PayPal is used.
However, many sellers will tell you that: they receive payments from buyers by methods other than PayPal. eBay has no way of knowing that.
In fact, I received an inquiry a few days ago from a buyer who wanted to pay by personal cheque. As always I quickly answered that personal cheques are always welcome. He followed up by asking if there is a way to stop eBay from sending payment reminders every second day! He finds them annoying. I do too!
The current system of sellers reporting non-paying bidders works well as long as sellers participate. I am sorry of your decision to ignore it, not to help all sellers minimize the problem. It may not be a perfect system but it works when used properly.
Hopefully, you will still benefit from other sellers reporting non-paying bidders who will then be prevented from purchasing your items and not paying you.
Yes, I know, it seems unfair that you benefit from a system when you refuse to participate but... that is the way it is.
And life does go on.
@brandeentertainment wrote:
Just Remembered you asked .. Ebay used to have workers randomly answer peoples questions on the board what happen.. Answer was not enough staff anymore aka staff cuts ... Backing up my they save because you do there work statment...
Brande? Are you reading what you are writing? It is way over the top. You are hurling remarks better not hurled. Bordering on accusations. This is not like you. I do not understand this us and them under lying current you have going. I do not at all understand why you are attacking Pierre?
No-one here is your enemy. Quite the opposite.
Please, do not give me the difficult customer spiel. I managed inner-city liquor stores. The public has no idea.
Brande, c'mon, this is not like you.
Very good suggestion, Stamps. eBay loves procedure. They love every step followed and every box ticked. They are the ultimate bureaucracy. If ya need any help ....
"I mean really pierre how much time and money have you actually lost to non paying bidders ... I would assume a very very small percentage perhaps to small to say it is a not PROBLEM .... I mean what we see maybe a dozen complaints a week out of a couple million users which makes the percentage what .00000000001 not exactly a Problem"
I am really sorry you do not understand the extant of the problem.
Quite possibly, you never had anyone buy from you and not pay. Maybe that explain why you think it is not a problem on eBay. Maybe that explains why you think it is such a small problem (.00000000001).
eBay has previously acknowledged it is a problem, a real problem. They are not talking about "maybe a dozen complaints a week" but hundreds of thousands of transactions each year where the buyer did not pay. Sometimes the buyer was right in not paying as the seller may have been at fault (raising shipping charge, etc...)
For most of us, it is a problem. Is it 1%, 2% or more? I do not know but I can assure you the problem is much larger than that small percentage of yours. How do we handle the problem? Using the system because it works.
My "site preferences" block anyone from purchasing from me if they have received two (2) unpaid strikes in the last twelve months (among other requirements). So, I may not see a huge problem because I took steps to minimize it.
For example, a few days ago, unknown to me until today when I checked my "buyer requirements activity log", a buyer registered on eBay six years ago with feedback rating exceeding 600 was prevented from buying a $55 item because he has at least two unpaid strikes against him in the last twelve months. So I lost a sale (maybe) but I do not want to waste my time on those buyers. Frankly, I am very happy other sellers who experienced non-payment from that buyer took the time to file a non-payment complaint with the Resolution Centre. And I do the same for them.
As stated earlier, the system only works if sellers participate.
You may want to reconsider your policy and see that the system may benefit you if you use it properly.
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