Phantom unanswered question on listing?

[azn-archangel]

So I have a listing here with an "unanswered question" flag over the listing in the active selling list. Clicking on the questions link under my listing goes to my inbox, but I have no unread messages and nothing I hadn't already read in my messages inbox. I did answer two questions on my Ebay mobile app though. 

Has anyone else had this phantom Ebay question problem before? Is this a mobile/desktop sync problem? 

[kroutpick]

I had the same problem a few weeks ago but didn't remember how it disappeared...

Maybe you have read the message but forgot to answer?

[azn-archangel]

Definitely tried to look for that. I looked for all the messages I had with that listing and they are all answered and all read.

Oh well, maybe it'll just go away on its own...

[pocomocomputing · Accepted solution]

Here is a topic with a similar issue.

http://community.ebay.ca/t5/Seller-Central/Unanswered-Question-is-haunting-me/m-p/232652/highlight/t...

I posted a solution in post 12 which did help one member. Try it and post back if it works.

[azn-archangel]

That worked. Thanks! 

[maximus7001]

Finally a solution. Lately I was getting worried about getting a defect for it.