Unable to get a shipping quote to USA

I can't seem to get a shipping to for USA. Most likely due to oversize dimensions or weight but how can I get a quote on there without having to answer multiple shipping quote questions? Would be good if FEDEX, PUROLATOR or UPS could be selected just to get an idea of costs.

 

the auction is scheduled for OCT 1st

pls let me know what I can do

 

thanks

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Unable to get a shipping quote to USA

Ok, well I figured it out and rates are now working for both CDN and USA locations.

I tweaked the total dimensions (not the weight) and its happy now.

 

I guess being frustrated does not help when trying to figure things out.

a BIG THANK YOU to everyone for the help and support

 

Have a nice evening

 

 

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Message 21 of 21
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20 REPLIES 20

Unable to get a shipping quote to USA

Are you the buyer or the seller?

Message 2 of 21
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Unable to get a shipping quote to USA

I am the seller

Message 3 of 21
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Unable to get a shipping quote to USA

Dimensions and weight, in metric, please.

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Message 4 of 21
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Unable to get a shipping quote to USA

You can't get a shipping quote through ebay or on the Canada Post website?

 

Are you trying to use Canada Post Expedited USA? If so, your dimensions might be too small. The minimum size for that service is

21 x 14 x 0.5 CM.     The minimum dimensions for expedited within Canada are 10cm x 7cm x 1 mm which makes it a bit confusing.

Message 5 of 21
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Unable to get a shipping quote to USA

The auction you're referring to (272002121900)  has no issues. its listed and canada post lists no issues with quotes for Canada or USA. 

Its my other auction not yet listed  (272002102568) and yes the dimensions are in metric sizes. The quote for Canada is ok but cannot get it for USA?

Message 6 of 21
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Unable to get a shipping quote to USA

Actually I wasn't referring to any listing.  Which Canada Post USA service are you trying to get a quote for and what dimensions are you using?

Message 7 of 21
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Unable to get a shipping quote to USA

I tried them all none worked.

tell me which one I should be using for the following dimensions: 148x56x18cm , 21kg to be able to get a quote

Message 8 of 21
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Unable to get a shipping quote to USA

148x56x18cm

 

That does not make sense.

 

148cm = five feet long!  Is it really that long

 

 

Message 9 of 21
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Unable to get a shipping quote to USA

LOL!!! man you've never seen a 5ft long box ?? I want to ship a keyboard...and YES ITS 5 FEET LONG.

Canada Post has no issues with that size, its when I want to get a quote to ship it to USA

Maybe I'm not making myself clear here??

Message 10 of 21
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Unable to get a shipping quote to USA

I got this to the state of Georgia:

 

Rate Summary

Base Price $454.65
Coverage
 

$0.00

Options $0.00
Fuel Surcharge $10.23
Tax $0.00
Total 

$464.88

 

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Message 11 of 21
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Unable to get a shipping quote to USA

ok mr.elmwood...

 

here is the question...

 

"tell me which one I should be using for the following dimensions: 148x56x18cm , 21kg

to be able to get a quote"

 

 

Message 12 of 21
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Unable to get a shipping quote to USA

Not understanding your question. I used your dimensions and received that quote here:

https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s1
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Message 13 of 21
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Unable to get a shipping quote to USA

The max and minimum dimensions for shipping within Canada and to the U.S. are different and in this case, the total dimensions of your package are too big for expedited and xpresspost USA but it looks like you could use Priority Worldwide. 

 

https://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860

 

Max size for expedited and  xpresspost  & expedited -   Length + Girth can't exceed 2.74m

Girth:Distance around your item
Girth = (width + height) x 2

 

56 + 18 x 2 = 148 cm girth

148 girth + 148 length = 2.96 m

 

Priority has a maximum of 3.0 m

 

Is it possible to make the package slightly smaller?  If so, you would have more options.

Message 14 of 21
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Unable to get a shipping quote to USA

I rarely use calculated shipping so didn't check on this before but you didn't need to pick a service to get a quote on ebay. You could have just clicked on calculate shipping next to 'services'; entered the weight and dimensions and clicked on U.S. quotes.

 

I wish I had known that before looking for the charts on the CP site but it looks as if the ebay info confirms the info that I gave you

 

 

If you go to the Fedex site you might find some cheaper rates however you can't use calculated shipping to the U.S. if you use Fedex.

 

 

Message 15 of 21
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Unable to get a shipping quote to USA

I get it now that I read PJ's answer. Do not select a service, let the form tell you what are available.

 

The keyboard is freight. CP and USPS deal in mail. You need a freight company that goes to the US.

 

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Message 16 of 21
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Unable to get a shipping quote to USA

Sorry guys, its a little frustrating...

 

But by selecting "Charge a fixed cost" I get all the extra services in the "service field"

if I choose

"Charge actual cost" where its calculated according to destination those other extra services like UPS, FEDEX don't appear in the field..

 

good god.. what the heck am I missing..

Message 17 of 21
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Unable to get a shipping quote to USA

I do not know where you are and have never seen that. I list on com and use either free shipping or flat rate.

Are you on ca or com?
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Message 18 of 21
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Unable to get a shipping quote to USA

mr Elmwood, I'm on .ca

 

...and still no luck.

 

 

"You could have just clicked on calculate shipping next to 'services'; entered the weight and dimensions and clicked on U.S. quotes."

I looked for this like PJ suggested but its not there.. on the right side of the "services" field.

 

Also when I select "priority" it reports a problem and wants me to change it

 

I remember doing this in the past and I don't know what I did.

 

I will try it on .com and see what happens

Message 19 of 21
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Unable to get a shipping quote to USA

ok so it does not work on .com because it expects a zip code to be entered in order to calculate the cost for the destination.

So, went back to .ca and clicked on the "calculate" link and this is what PJ was referring to, the shipping calculator

 

I entered the weight/size of the package,

selected "Show rates" for US sample rates,

then selected  "Canada post priority worldwide"

hit "offer services"

then reports "the rates you selected have been applied successfully"

 

all seems good.

go back to the auction and still unable to get US rates

 

I'm closer(I guess) but I'm still lost..

Message 20 of 21
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