Seller Central
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We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...
Recently members of the eBay seller community have seen and shared a new service standard policy on the eBay Export page. eBay Export is a program designed for international sellers who wish to sell and ship to markets outside of where they are regis...
Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...
I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.
For whatever reason Quebec is excluded (in terms) to the authenticity program, buying, and selling. Tho. My listings over $250 still show to buyers that it's under authenticity guarantee. With the blue badge. Listings from other sellers also show tha...
Just noticed whilst I went to look at my watchees (ie search by userid), that if I have a query for running items, the options along the left hand column are missing now, the ones I normally use are the ones to tag "sold" items so I can see how they'...
I just sold a MLB jersey for $40.00. What went in the bank was $30.53. Almost 25% gone. Maybe some will say that's the price to pay on the famous eBay site. Some will say that's the way the world is going. I'll do like everybody else and shut up and ...
eBay labels for Canadian shipments should break out the HST paid when eBay bills us.I am an HST registered seller, so I can claim back the HST/GST paid.Thoughts..... since eBay actually buys the label from CPC, eBay is charged the HST/GST and pays CP...
Hello, I printed my first eBay Canada Post Label last night since it was around $1 less than my Shippo discount, and I specifically chose the Country of Origin as United States while choosing the dropdown boxes (since that is where the item originate...
Hello. I am located in Canada. I do not find setting up shipping rates for international destinations to be simplistic. I have had inquiries from New Zealand for items and can not get my shipping table to include this country. All I get is the respon...
Just saw this on the Announcement Boards today .... I thought they had rolled this out a while ago ? I'm sure I've seen ebay items inserted into kijiji ad space before ....
I am in Ontario, Canada. Seller of hockey cards for almost 25 years. NEVER have i had an oversized bubble mailer $3.25 cdn Canada to USA ever sent back if it met the oversized dimensions. They now want us CDN sellers to send this as small packet rate...
Chatting with the senior clerk at my postal outlet today (not a postal employee for the record).She tells me that starting next week, Canada Post will be insisting on HS codes for all exported goods.https://www.canadapost-postescanada.ca/information/...
I live in Canada and have been a memeber since '98. I set up then on .com in US$ and am still set up that way. I sold recently for the first time in years and everthing went fine. Then I started getting messages that my payment was frozen and that I ...
Hello - I was just wondering how to quote UPS surface shipping rates in my listings. (to both Canada and USA) It is simple to quote shipping prices using the eBay Shipping Calculator for Canada Post and Fedex - but UPS discounted Surface rates do not...
Okay, so when I make a posting and put regular parcel post as the way we ship within Canada, it's fine.But when we sell that item that is within weight and measurements, regular parcel does not come up, even when the seller sellects it. Only expidite...
Hello,I sent a package using Tracked Packet to the USA mailed on March 4th, USPS tracking shows it arrived in NY USPS facility on March 5th at 9:43 pm and then into customs but has been there ever since. I am tracking the package on USPS site but has...
A potential customer wants to purchase CDs, but wants the discs and paperwork removed from the jewel cases and sent in one envelope to save on shipping cost ( I assume). I see this as a problem because two of the CDs that are not mint are still facto...
The order was marked shipped only a few days ago and the estimated delivery date shown for the order is March 20th, but somehow the buyer was still able to open an INR claim today. What gives? Do I have to resolve the case by issuing a refund if ther...
Just looking into this new CSBA CARM thing, deadline is May 13, does anyone know if this new mandatory requirment applies to canadapost and couriers , ebay shipments entering and exiting Canada?
Items sent to abroad via PostNL were considereable undeliverable for some reason or another. What happens with undelivered packages? Do they disposed at PostNL facilities or go back to sender? Used Stallion Express who are telling me that they dispos...
Saw this email this morning, thought I'd share it if anyone may be interested and didn't get the email, decent discount: Upcoming rate changes for Canada Post shipping on eBay LabelseBay Canada is updating the rates available to sellers printing Cana...
Periodically i refund a portion of shippng costs if a buyer buys 2 items in separate transactions but i can ship them together. I did this today and glory be, Ebay has changed the format for issuing refunds. It's now 3 steps instead of the 2 before a...
Tracked packet hasn't been working for me for over 12 hours now. Just wondering if it's Exclusive to my sale?(I am having no issues with domestic labels).
Something is wrong with the interface between Ebay and Canada Post Expedited Shipping. As a result I was charged twice for shipping and the total cost of shipping was more than I sold the item for. Ebay sent me a friendly email that they will be char...
Hello,I'm new to Ebay and have an account with .ca. I've found that I cannot use the 'Sell it yourself' button when I find similar items posted on other Ebay sites eg .com or .uk. What happens is when I click on 'Sell it yourself' - it takes me to th...
Almost a third of my sales are from Guest buyers these days. That's high! These sales can be problematic because buyers (the ones that don't cancel) often appear unable to track or easily communicate with the seller. And, of course, they never leave ...
Changes to selling fees, some down, mostly up, with the Winter Update.https://www.ebay.ca/sellercentre/resources/seller-updates/2023-winter/financials#final-value-fee-changes
How do I change listing to read ship to Canada and US?Have spent forever with two live helpful agents trying to change shipping policy to include Canada to no avail ....agents conclusion must use eBay.ca not eBay.com if want to ship to Canada.Today h...
I sold an item ages ago and yesterday recieved a neutral feedback. -- "." -- That's all, a period. This is our first neutral in nearly 20 years of selling. No reasons and a full month after they recieved the item. The buyers FB record is atrocious ba...
EDITED to apply the announcement> https://community.ebay.ca/t5/Announcements/Your-2023-Winter-Seller-Update-is-here/ba-p/490012 https://www.ebay.ca/sellercentre/resources/seller-updates/2023-winter
This was mentioned on the US board a little while ago but I didn't realize that it was affecting us as my listings were all being renewed on the right day. But when I started a couple of new listings I noticed that they were showing a renewal date of...
I live in Canada but used to sell on eBay.com and have my payments, which were in US funds, transferred to my US Paypal account with no currency conversion. I'd then transfer those funds to my US Chequing account at the RBC in Georgia, then to my US ...
I just tried to buy an ebay shipping label. It won't go through wiht purchase, I get the something is wrong try again later. Support is stumped and said it seems to be temporary, or go and try buying another label that is not Fedex. I do not want to ...