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Shipping Labels Error: Update

We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...

FAQ's for Canada Post Expedited Lite for Collectibles

Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...

Authenticity guarantee as Quebec resident

For whatever reason Quebec is excluded (in terms) to the authenticity program, buying, and selling. Tho. My listings over $250 still show to buyers that it's under authenticity guarantee. With the blue badge. Listings from other sellers also show tha...

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Dark side of the earth.

I just sold a MLB jersey for $40.00. What went in the bank was $30.53. Almost 25% gone. Maybe some will say that's the price to pay on the famous eBay site. Some will say that's the way the world is going. I'll do like everybody else and shut up and ...

eBay Labels for Canadian shipments does NOT break out the taxes paid on the label?

eBay labels for Canadian shipments should break out the HST paid when eBay bills us.I am an HST registered seller, so I can claim back the HST/GST paid.Thoughts..... since eBay actually buys the label from CPC, eBay is charged the HST/GST and pays CP...

eBay Canada Post Label changed Country of Origin

Hello, I printed my first eBay Canada Post Label last night since it was around $1 less than my Shippo discount, and I specifically chose the Country of Origin as United States while choosing the dropdown boxes (since that is where the item originate...

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SHIPPING RATES

Hello. I am located in Canada. I do not find setting up shipping rates for international destinations to be simplistic. I have had inquiries from New Zealand for items and can not get my shipping table to include this country. All I get is the respon...

Canada Post enforcing an existing rule- HS codes

Chatting with the senior clerk at my postal outlet today (not a postal employee for the record).She tells me that starting next week, Canada Post will be insisting on HS codes for all exported goods.https://www.canadapost-postescanada.ca/information/...

How to Accurately Quote UPS Shipping Rates

Hello - I was just wondering how to quote UPS surface shipping rates in my listings. (to both Canada and USA) It is simple to quote shipping prices using the eBay Shipping Calculator for Canada Post and Fedex - but UPS discounted Surface rates do not...

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No Regular parcel post available

Okay, so when I make a posting and put regular parcel post as the way we ship within Canada, it's fine.But when we sell that item that is within weight and measurements, regular parcel does not come up, even when the seller sellects it. Only expidite...

Package sent to USA now stuck in US Customs since March 6th

Hello,I sent a package using Tracked Packet to the USA mailed on March 4th, USPS tracking shows it arrived in NY USPS facility on March 5th at 9:43 pm and then into customs but has been there ever since. I am tracking the package on USPS site but has...

Resolved! An unusual request by a potential customer

A potential customer wants to purchase CDs, but wants the discs and paperwork removed from the jewel cases and sent in one envelope to save on shipping cost ( I assume). I see this as a problem because two of the CDs that are not mint are still facto...

Buyer opened an early INR claim. Help

The order was marked shipped only a few days ago and the estimated delivery date shown for the order is March 20th, but somehow the buyer was still able to open an INR claim today. What gives? Do I have to resolve the case by issuing a refund if ther...

Mandatory CARM for all imports and exports.

Just looking into this new CSBA CARM thing, deadline is May 13, does anyone know if this new mandatory requirment applies to canadapost and couriers , ebay shipments entering and exiting Canada?

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Undeliverable package sent via PostNL

Items sent to abroad via PostNL were considereable undeliverable for some reason or another. What happens with undelivered packages? Do they disposed at PostNL facilities or go back to sender? Used Stallion Express who are telling me that they dispos...

New Shipping Discounts with eBay Labels

Saw this email this morning, thought I'd share it if anyone may be interested and didn't get the email, decent discount: Upcoming rate changes for Canada Post shipping on eBay LabelseBay Canada is updating the rates available to sellers printing Cana...

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Increase in GUEST purchases?

Almost a third of my sales are from Guest buyers these days. That's high! These sales can be problematic because buyers (the ones that don't cancel) often appear unable to track or easily communicate with the seller. And, of course, they never leave ...

Changes to seller fees

Changes to selling fees, some down, mostly up, with the Winter Update.https://www.ebay.ca/sellercentre/resources/seller-updates/2023-winter/financials#final-value-fee-changes

Resolved! Canadian selling on eBay.com under listed items shipping states may not ship to Canada why?

How do I change listing to read ship to Canada and US?Have spent forever with two live helpful agents trying to change shipping policy to include Canada to no avail ....agents conclusion must use eBay.ca not eBay.com if want to ship to Canada.Today h...

WINTER 2023 UPDATE> SOME FEE INCREASES

EDITED to apply the announcement> https://community.ebay.ca/t5/Announcements/Your-2023-Winter-Seller-Update-is-here/ba-p/490012 https://www.ebay.ca/sellercentre/resources/seller-updates/2023-winter

New listings will be ending a day early.

This was mentioned on the US board a little while ago but I didn't realize that it was affecting us as my listings were all being renewed on the right day. But when I started a couple of new listings I noticed that they were showing a renewal date of...

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Unable to purchase Fedex label on ebay CANADA. Customs info is STILL WRONG for all ebay labels

I just tried to buy an ebay shipping label. It won't go through wiht purchase, I get the something is wrong try again later. Support is stumped and said it seems to be temporary, or go and try buying another label that is not Fedex. I do not want to ...

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