Seller Central

Shipping Labels Error: Update

We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...

Bad Buyer experience policy changes - no impact to US and CA sellers

Recently members of the eBay seller community have seen and shared a new service standard policy on the eBay Export page. eBay Export is a program designed for international sellers who wish to sell and ship to markets outside of where they are regis...

FAQ's for Canada Post Expedited Lite for Collectibles

Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

SOMETHING HAS TO BE DONE ABOUT THIS...

Good morning ebay community, buyers and sellers and friends! I had my account restricted this morning because Ebay sent me a message stating that my 1982 Small Date Doubled Die Reverse was a fake. REALLY? A FAKE? Why, because I choose not to send it ...

Chinese Sellers Stealing & Selling Others Intellectual Property while EBay stands by doing nothing

EBay is becoming just as bad as the thieving Alibaba website. I produce and sell 3D resin models. But I now fear listing them on EBay due to the insane amount of stolen models by nearly all the Chinese Model Sellers on EBay. Why does EBay allow all t...

Can’t find item i’ve posted when i search

I’m getting frustrated. I randomly audit my ads to ensure they are coming up, that key word searches work, and to assess competition.Today i type in ‘Lego batman city cycle’ in the search bar find my ad titled: ‘LEGO 76053 Gotham City Cycle Chase Bat...

Creating return label from Lithuania to Canada

Hi was anybody able to create a successful return label for a buyer from Lithuania back to you in Canada?If yes what services did u use?Thank!!!

Nothing but dishonest buyers if you don't ship with tracking?

Hello all, This is my first post here (I think), and may very well be my last. I have been using eBay since roughly 2004-05. I can't remember my original ID, but I made it when I was 14, so I can't remember the login details, let alone the e-mail I u...

GST/HST/PST and INCOME TAX for eBay Sellers

If you sell your own used personal items on eBay (and elsewhere) this thread is not for you. Sales of used personal items are generally not taxable. Here is a quick summary of taxation rules in Canada as they apply to sellers who purchase goods for r...

ebay phone lines are open

Finally ebay has opened their phone lines at least for dot ca. Too bad they cannot find anyone competent enough to use them.

German Customs, what does one need?

I've heard German customs are very thorough when it comes to inspecting parcels. What sort of paperwork do I need to get a used DVD processed quicker? My last shipment (which was my first) I sent a packing slip both inside and outside the package. Th...

Resolved! How to request: limitations selling multiple similar items

just puzzling over how to best do this, forgive the stupidityI have a truckload of loose action figures, including many duplicates which are the same but maybe not exact due to condition (scuff, loose joint etc)I had considered putting them as variat...

How to add something to Description of all of my items?

I would like to add something to Description of all of my hundreds items.For example :"Due to covid-19, it may takes a bit longer than usual to arrive."I do not want to add it one item by one item, it takes time.

Resolved! Message about $5 discount

I had a sale by a new buyer last night, and there is a message on it saying that the $5 discount didn't go through and giving me the code. There is nothing I can do about that can I? What should I tell them to do? I presume it is an eBay discount not...

Stolen Property on ebay - Macbook Pro

I just saw a listing on ebay for an iCloud locked Macbook Pro.The serial number was shown in one of the pictures.When I checked the serial Number on CPIC stolen database it came up as stolen. CPIC website: http://app.cpic-cipc.ca/English/searchformpr...

USPS delays and lost parcels, "inbound out of customs"

Hi everyone, I know there are significant delays due to COVID-19 in both Canada and USA. Even during strikes, it was never this bad in terms of mail delay. Has anyone noticed that USPS is tragically unorganized and slow as of late? I called USPS twic...

Resolved! About Possible Promotion for FVF Discount

I seem to recall that someone posted that there is a current promotion which gives the seller a reduction on FVFs but I can't find the post. Does anyone know if there is a such a promotion going on at this time?

only way to login is using the one off password

today, l cannot login to ebay. l get as far as entering my password, then is says, error comeback later. So, l got in using the one off password to my cell phone. All’s fine this way, l can get in. so, l suppose this is what l have to do in future no...

PROBLEMS SIGNING IN

tyler@ebay Hi Tyler, I'm having problems signing in to access features on eBay like seller hub or switching from one account to another when I am on Internet Explorer and Google Chrome. It finally accepted my sign-in on Google Chrome. I keep getting:...

Resolved! About FVFs and Discounts

When an item is listed via Best Offer, does the seller pay final value fees on the original price or the discounted price?

Anyone else missing sale notifications again?

Had a sale 2 hours ago, still no notification, Paypal one came through.

Alberta Gov. "considers" No Returns Policy

Pro's and con's on both sides of this argument!! https://globalnews.ca/video/6961926/alberta-retailers-told-to-consider-no-return-policy-amid-covid-19/ -Lotz

Question about selling practices.

Is it allowed by Ebay or at least common practice to sell damaged goods under a "Like New" condition banner? If you received such products in such a scenario where the seller noted the damage but you missed reading it beyond the "Like New", would you...

Why are many of my listings advertised with "SAME DAY SHIPPING"?

Why do many of my listings have a "Same Day Shipping" disclaimer when I have a 5 day handling time? I do ship many of my packages the next day but my handling time is 5 days..... https://www.ebay.ca/itm/Original-1986-MADONNA-Biker-Blonde-TRUE-BLUE-Pr...

Ad Fees Promoted Listings

Made an interesting observation on looking at the fees on my Account Activity Page. All of my listings are created on dot ca. I sold a book tonight that was a promoted listing with the 1% rate. This is what displays. The FVF's are based on 10.00 CAD....

Address by buyer was wrong, package came back, WWYD?

I sent off a CD to a new buyer and it came back as no such address. I double checked and that is the address on ebay/paypal file. What to do now? I checked google and she put in the wrong postal code. I have emailed the buyer regarding the address. W...

Message From Canada Post To Help With Shipping Costs

Just got this message from Canada Post. Hope it applies to labels made through PayPal too. Get significant discounts on shipping services for the next 3 months Dear, We want you to know that we’re doing everything possible to support small businesses...

Is the USA "international"?

Normally I ship worldwide, but today I found that somehow my standard Flat Rate of $9.99 has been dropped . I don't know what is happening with Calculated Rates for tracked items, but since those start at $14.15, I'm feeling nervous. I know I can edi...

Listing with TL2 and need to migrate to Wonder Lister - how do I move items over?

Almost time for Turbo Lister to go poof! I read an article on how to migrate over to Wonder Lister but it sounded very complex. Has anyone done this and how do I do it? I do need some help. Would appreciate hearing from some users.Wonder Lister asked...

ebay.CA 25% OFF FVF promo for listings sold by June 11

https://pages.ebay.ca/promo/2020/0511/hotproducts.html Invite only. Check your email or promo section.25% off FVF on up to 1000 sales.Listing fees do apply if you are over your free limit(s). Only for items listed (after activating) and sold in the f...

how to copy my Title in my ebay Description.

Hi, I would like to know if there is a HTML code for being able to copy my listing title into my listing description, because mostly of the time I only need to change the name of my item in my description in order to make is successful. Example: TITL...

Don't tell them youre back from AMAZON- no animals were harmed in this story

Disclaimer- there is no concrete proof of retaliation, but there is no concrete proof of Aliens so you be the judge....Years ago, had an account for 13 years, Ebay erased my account by accident costing me 500 100% positive feedback score. The respons...

Resolved! Views Not Showing Up

Hello,None of the views are showing up on any of my listings. It just shows up as a dashed line, however all my watchers are still showing up. Any idea why? Josh