Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Resolved! I can only laugh...

Sales have been VERY slow for a while so how can it get worse? Sold an item to a new first time overseas buyer who outbid by $1(about $90). He did not pay after 7 days-no contact email. Relisted item and again sold to another overseas buyer. He did n...

Resolved! Is there a minimum size for Canada Post package shipping labels to be?

I searched their website and can't find an answer. I have a brother ql-600 the largest size label it can print is 62mm (2.44") wide. the guy at staples said it would be big enough for labels for packages but it seems really small when I print them. O...

When ebay's system screws up and we receive seller defects, why are they not being removed?

Ebay's system for checking tracking scan acceptance failed again (first scan date not available), presumably because they had an issue pulling the data from the carrier API due to the busy holiday period. All items have tracking, carrier shows scan d...

Canad Post 2019 holiday deadlines

2019

Can't pay my fees, freezes every time unless I put the current total

Hi, I'm trying to pay my November invoice but I can't. I have sold some more expensive items this week but haven't been paid yet, so I don't want to pay for those items yet, I just want to pay the invoice Ebay is requesting me to pay, November. When ...

The joys of dealing with a bot when you report listings

Reported listings from a seller in my niche a while back for pretty blatant listing violations (website address in watermark on photos as well as their store logo). The ebay bot appears to have slapped me with a penalty in return for doing that and n...

Resolved! Return issues

Has anyone had a situation recently with a return where the item returned was NOT the item originally shipped? Any feedback greatly appreciated. Were things resolved to your satisfaction. -Lotz

Annual Sales Report - Easy Way to Generate on Ebay?

There is an option on the seller dashboard to access a "Sales Report". Unfortunately, when I click it, it says I cannot access the sales report feature because I am not subscribed. When I try to subscribe and click the link associated, an error page ...

New promo - List more for free

Terms and conditions:https://pages.ebay.ca/promo/2016/list500.html

Has anyone ever shipped anything to Iqaluit Nunavut?

I just got a shock on how much shipping is to Iqaluit Nunavut. I have never heard of that place or sent anything there before. I sent a heavy item there. It cost $68.00 to send. I had only charged $50.00 as that would cover most places in Canada. And...

Paypal credit card charge back does not match the amount of actual sale?

Just wanted some quick advice. I just received a charge back via paypal for a sale made in August. The sale was for $14.99, the dispute was opened for a fraudulent credit card use, but the refund requested is for $9.99. The buyer has not contacted me...

cannot send invoice

Why does a 'technical error' prompt come up when I attempt to invoice a buyer?

Ebay Canada free auctions promotions

I have no idea why I'm no longer receiving free 500 auctions each month, I had been receiving this offers for years and now nothing. I can't receive a decent answer or help by calling ebay because i get someone in India who has no clue, is there a nu...

Resolved! Ebay Promotions question regarding the quarterly credit ???

So i have been trying promoted listings, with some success , so my question is i recall seeing that store owners get a quarterly credit, does anyone know where to point me to see how much it is good for, and when it is applied, thanks in advance for ...

Ebay and Shippo Misleading services

Hello Community members, Here is to let you know what happened when I trusted that eBay would not directly lead me to a shipping service that wasn't compatible with their own seller protection.Hopefully that will help someone. Story ends with the buy...

State Tax Rates

Out of curiosity is there a table of the state tax rates that are now collected when US buyers purchase off eBay. Curious as to each states rate.

How to set more than 2 shipping destination price

Hello everyone,I am trying to set up 3 different shipping destination and prices.One in Canada, second in USA, third worldwide.I can set only two, I think there is an advance option, I can't find it.Can you send me a screen shot.Thank you

Promotion Trending Rate Inconsistencies

How can 3 of the same items in the same category have 3 different trending rates shown in the promotion box? Makes me question the accuracy of the data presented. Am I missing something?

Resolved! eBay does not accept all shipping method from Canada to US

Hi,I have a item which is in a small 14x14x14cm box and weight 700g ( 5.5 x 5.5 x5.5 in box and weight 1.5 pounds) For US shipping from Canada with Canada Post, I selected- tracked packed- expedited parcel- xpresspost But eBay only show tracked packe...

Sales must be slow -- eBay Bucks pushed up to 8% of purchase price (ends Dec 4)

Who’s eligible?Only invited, registered eBay Bucks participants who receive the promotional offer from eBay in My Messages are eligible. Sorry, no forwarding -- the offer is not transferable. 8% in eBay Bucks on Qualifying Purchases of USD $25 or mor...

Unexpected shipping risk: Mail to Campobello, NB

Canada Post mail to Campobello, NB is being stopped and searched by US customs.https://www.bbc.com/news/world-us-canada-49901455

Where have all the buyers gone?

Where have all the buyers gone? Black Friday has come & gone without any sales. I usually do well around this time of year selling vintage jewelry. But not this year. I have tried all the things that eBay said would help us sellers. Promoted listings...

Anyone hear any news on last month's promotion $$ getting paid out??

Anyone hear any news on last month's promotion $$ getting paid out?? I sold 38 bucks worth of items, Ebay says they will match that. Promo ended Nov 17. Hope it is legit, because i accepted some low offers with the promo in mind haha

SALES TAX & PAYPAL REFUND

Here's what a refund looks like on PayPal in regards to Sales Tax and PayPal fees.... I refunded 28.00 for shipping over-charge. Transaction activity Details Gross amount Fee amount Net amountNov 28, 2019Payment from name $720.19 USD -$84.14 USD $636...

Coupon for Watch List Contest?

Ebay recently ran a contest called "Win your Watchlist". You filled your watch list with $250-worth of merchandise and had a chance to win it. You also received a $5 coupon for participating. So where's the coupon? Did anyone get theirs?

Invoice

Hi! I am not sure why but I got an email about a 70$ invoice? I am currently trying to sell an item and am so confused, can someone help please?

Resolved! Is this something new?

Received confirmation from a sale to Canadian buyer stating "This email that you have received from .............. for $....... " and the email address. Those are usually hidden.

Bulk Editor snafu

I've been receiving those 500 free listings promos during November, anyway I took the opportunity to relist a few hundred old listings. I always use eBay's bulk editor to do this as there are often format, title and pricing changes to be made. My pol...

Interesting oddity of the day, returned package from Argentina...

Got a bubble envelope back today from Argentina. I didn't remember any recent lost in mail claims, I checked the letter and it was a sale from May. Checked my lost information in emails and on the books, couldn't find anything, couldn't even find the...

When i click on reply to a message, problem??

when i receive a message, and i click on reply to message, it brings up the form to reply to it, but the original message isn't showing anymore. So i have to back track, re read the message, then click on reply again, and go ahead and answer it.. Is ...