Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Resolved! Insurance question

I recently mailed a package to the US with $500 insurance, expedited. It took 4 days longer than than the quoted date, but did eventually arrive. I didn't hear from the buyer, so I sent an email and said that I was happy to see that it had arrived. S...

Why do buyers do this?

Why do buyers leave remarks like this on the order telling me how they are not satisfied with shipping prices and handling time but then buy my item...Am i protected by eBay incase they leave me a negative feed back too?

Anyone Using ChitChats / Stallion Express Or Similar In Kingston, Ontario -ish Area?

Hello Fellow eBayers, Just curious if anyone in the Kingston, Ontario general area is using Chit Chats / Stallion Express or something similar to get their packages to the US? If so, how are you getting them there (to Pickering or Markham or wherever...

will not be a seller any more again

had a extremely bad experience as seller, listed a thing (stamp), give out very accurate description(not brand new, gas soft bend) and the right price(half price of a new one ) for the condition ,delivered , buyer opened a dispute saying :damaged : a...

Reporting in mysterious invoice emails

Curious to know why trying to report receiving phantom emails invoice would be a problem? Now have received for June, July, August and Sept 2019. -Lotz

I figured out why I haven't been selling anything. I don't show up on the searches.

I had come to the board as I came across 2 sellers who were selling CD's like me and had 1/2 of what I had listed and were selling double what I was. I compared a lot of what they were doing and I wasn't. They had a 2 day handling, I changed mine to ...

Resolved! Terapeak no longer working

Tereapeak has been working fine but today it says "We don't have any records of a Terapeak subscription associated with your eBay credentials. Please subscribe here." when i try to resubscribe on ebay.ca it takes me to ebay.com where it says I don't ...

Resolved! Having a store vs not

Is it better over all to have a store and what’s the difference in the all about experience

Promotion Sept. 24 to Oct. 6 for 10 new Listings

I have listings which will be automatically renewed, as they do every 30 days, during this period. Will they be counted as one of the ten allowed listings.I have experienced this in the past when they had this promotion.

A hole in the system where seller loses 100%?

I sold my gucci shoes to a buyer in UK and shipped it in a timely manner the next day.They contacted in a week saying that they need to pay 20 pounds in customs to their country. They also said that upon refusal they will reject package and claim mon...

how to set-up Canada post on our selling page

Hi ! I'm Canadian , have a E-Bay account with all my info as a Canadian , I try to come back to selling , but seems that I cannot set-up any Canada post for shipping , the only shippers option are from US .always have an error message It looks like t...

Resolved! Frustrated

I’m a seller from Calgary and I have 170 listings and I have been in here since June I have good reviews but my listings don’t get seen I called eBay and they say my content is good and so on so I’m confused on what I’m doing wring

TRENDING AD RATE % ON A LISTING?

I was in my Seller Hub looking at my listings and I noticed a trending ad rate % beside the listing. One listing for example was 550.00 obo has 13,830 views, 16 watchers and a trending ad rate of 7.4% while the listing just below it was 95.00 obo had...

Return requested from US

I am a bit of a rookie here for returns as this is my first return request. I sold a phone new in box to the US. Buyer messages me saying the because the seal is broken, he wants to return it because he says it doesn't match the description. But it d...

Free Tuesday Packages in October with Canadapost

The promotion is back again every Tueday in October 2019 with a Canadapost Small Business account for 1 (one) free shipment anywhere in Canada by Expedited/Xpresspost up to 5 KG. You will receive a coupon code just prior to each Tueday and need a val...

Which countries qualify for Canada Post Small Packet International?

Hello everyone, As a Canadian seller, I like to use small packet international to mail out international orders, but I don't know the destination countries that qualify for it. I checked the website, but couldn't find any list. Does anybody all the c...

Old address comes up when I try to print an invoice

Hi all. I moved 3 months ago. Now when I try to print a packing slip from ebay, it still shows as being shipped from my old address. I've changed every setting I can find on both Canada & US site. All my ship to & from addresses in my account setting...

Once I upgraded my store nothing has sold.

I upgraded my store from the $25 to the $65. And since I did that nothing has sold in my store. Very upset about this. Any help out there to what may be going on?

Sales tax for US buyers

I got an email that outlined the internet sales tax. I sell on .ca and .com. Does anyone have a clue how they are going to make us collect sales tax on our US sales or will ebay do it all like they do for Australia?

Help Needed Before Unsold Listings Disappear

I am in a quandry of what to do. I closed my store Aug 1/19 as I need a break. I have had 2 close family members pass away & am not able to deal with selling full time right now. I know that my unsold listings will be saved for only 90 days. I have o...

I am confuse about the "send offer" tool...

I do not understand how functions the "send offer" tool. I have sent offers to a lot of watchers for a lot of items. Today, a client wanted to buy something he received my offer for, but he has no way to apply the discount offered. Same thing happen ...

Can we no longer combine items after payment?

I used to be able to go to my Sold items and the menu would allow me to combine items (or even to uncombine them). I recently had a buyer pay for two items about a minute apart and wanted to ship them in one pkg. This seems to have disappeared now on...

Help with refunding buyer

Hello! Last month i posted up some baseball cards onto my store but i decided to give them to a mate of mine, i then forgot about the listing entirely, until i checked my ebay and realized that it had sold a few days before, i cancelled the order imm...

Another Glitch???

When I tried to click "See more" and nothing happen. I need to be able to click and check my Sold History. It has been like that for 2nd days now. eBay needs to fix it up and for good, no more so called glitchs!! Thanks.

Is there anyone that would like to help me do an analysis of another seller?

One of my competitors that sells CD's similar to what I have, is selling way more than me and I want to figure out why/how.The differences.He has 643 listed, no store, all listed on .ca shipping is 4.00 Canada; 10 to US and 13 to UK . He has sold 176...

Resolved! Putting message on chat to Tyler

I keep going to the weekly chat by Tyler, and just can't find how to put up a message. Can someone help?

Resolved! website offering my ebay items at different prices

I just came across this site yesterday it's https://www.tflsapypdesign.xyz/and they have somehow put my items (and many other ebay items) on their site at higher prices and they say this "Items are generally shipped out within 24 hours after payment ...

check your listings page, it show me that i can now send offers, to watchers..

when i click on my show listings, it shows me that i can send offers, on 120 items, that all have watchers.. Has anyone else seen this yet. And if so do you know how long the offers are good for,i would assume 48 hours, unless the item ends sooner.. ...

Nervous about first sale. Something seems fishy

Over the last month or so I have had many offers for broken video game console that I am selling for over $200 CAD but nobody bought it for the asking price until yesterday.I got the email from ebay saying the item sold but pending payment. Then I go...

Hello!!?? Are there any buyers out there?

Hi ebay sellers. Been a seller for many many years on ebay. Took the summer off essentially, just a couple of listings that just sat and sat. Considered putting up more but not sure if there is a point. The few that are up have will not sell, no matt...