Seller Central
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We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...
Recently members of the eBay seller community have seen and shared a new service standard policy on the eBay Export page. eBay Export is a program designed for international sellers who wish to sell and ship to markets outside of where they are regis...
Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...
I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.
Got an email all official looking earlier today telling me: Your Return Policies Need AttentionBack in May, we made updates to the available return policies. Your listings are not up to date with the current policy. It is an email message only, which...
Here we are now into the second month of 2019 and yet we STILL cannot list with 14 day returns in categories like collectibles where they are supposed to be available. How long is this "fix" going to take?
Canada Post changed Weight allowance for Tracked Packet to USA Today Jan 14/2019. When I try to update Listing because Tracked Packet now covers up to 2 KG Message says "Weight Limit for Tracked Packet is still One kg". Is the Problem Ebay or Canada ...
Here is the situation that caused a defect: Buyer uses guest ID purchases item.Buyer receives item, has an issue with it, sends a message to seller from a different eBay id (their actual ebay id).Seller agrees with issue, decides against forcing buye...
well 2019 has went very well so far , get a email from paypal last week , buyer has not received item , no tracking ( way to much in Canada ) out $ 42.00 , buyer has feedback of 1 in the last 6 months / get another email today from paypal (Saturday) ...
I'm not sure if anyone has posted this yet but here is a link for the 2019 price fanfoldsEvery year I have trouble finding these. I try to work off of some of the other sheets and my own tables that I have written down, but I've gotten used to the fa...
Need to talk with live chat not using the phone with the ebay. Im deaf!
I am selling matchbooks. One was a 40 year old Indian Trail Motel, Bay City, Michigan and it triggered something from ebay about banned native artefacts, etc. I was unable to answer yes or no to any potential problem and was unable to continue making...
Is there a way to stop offers from being made on auctions? It wouldn't be so bad if buyers used that option properly but no they still look at is if the starting bid is buy it now price
I have a bunch of items listed at this time and about half show autocalculated shipping and the other half do not. I have compared the international shipping sections of the two and they appear to be set up identically. Anyone experience this or know...
Have a box, weight is 2 KG Cost of Expedited is 7c cheaper than tracked. Hmmmm.
I came across this today on youtube covering drop shipping and how the rules have changed. https://www.youtube.com/watch?v=Dd4ZHViFt6U It doesn't concern me but is good info for some sellers who do dropship.
Hi all—we've received a handful of reports from sellers using global eBay sites, including Canada, that ship to buyers in the US. In these cases, buyers have let their seller know that they were charged duties for their item, even though it was value...
I have heard for several years certain sellers, power sellers, people with stores, some without, they claim they will search for items they list, on a public computer , not their own IP address or a friends computer, on a different network than what ...
I posted a question in questions, but I am getting no thoughts back, so if posting it twice is annoying, Im sorry. I have one auction. I dont know if it is set up wrong, but I cannot find it anywhere when I search , even with exact wording..what am I...
I sent a $35 cosmetic (liquid eye serum) to a buyer that arrived damaged (I think it just leaked). The item was packed well, but loose inside the manufacturers box which caused the lid to get loosened during shipment. This is the first time something...
Does anyone have any experience or advice for filing a damage claim?Never had an issue before, but in this case it was a Tracked Packet USA via Shippo that I packed in a pretty standard shipping box. The buyer sent good photos of both the damaged toy...
Question for the community: A buyer made an order I can't fulfill. The item they purchased is missing in the storeroom. 3 weeks have been spent trying to find it and it does not want to be found. This is annoying and unacceptable for both parties. Bu...
I have a CD that is rare, OOP and in demand. There is only 3 listed on ebay, $59, $79 (from Japan) and New $202 (from Germany) as USD. On Ebay, one sold for $59 USD (Japan) and one sold at auction for $13.50 (Japan) USD. On the river, there is one fo...
Hi, I haven't sold anything on Ebay for the last year or so and decided to list a few items but keep getting "invalid postal code" error message. I tried everything from caps/no caps, space/no space, my old postal code but it just keeps saying "inval...
I lost official faith of Ebay during the holidays in the way it handles when in my opinion scammer that think like smart alches and using Ebay flaw that when an item shipped has no tracking as it sent via regular mail upon receiving the item they fil...
Hi there Since the market has change in past 1 year and ebay also made changes to benefits of the top rated sellers.We pay high fees to having store on top of it .After all what is the benefit right now to be top rated ?And what you think about this ...
Maybe some of you will recall my post on a sale gone wrong with a particularly difficult buyer. I'm relieved he finally kept the item after threatening me that he would return it if it didn't arrive on time. It arrived 3 days late so I refunded all h...
With regular airmail. Does anyone know?
As the title suggests, on .COM I signed up for GSP to be added on my listings. I'm adding a few items and will report the aprox. weights that I do or don't report to eBay. I've noticed that as I start my drafts on eBay Mobile, some items automaticall...
Dear eBay Sellers' Community,We have received email from customerhelp_ca@ebay.com with a subject line MC011 Your eBay selling account has been restricted on 6th Jan 2019.Unknown Reason statement: A review of your eBay account has raised some concern ...
Hello,I am fairly new to selling on Ebay, and have just experienced my first return request. The buyer claims the item is not as described, saying there is " skin residue" on the item, and that the charger is bent. He has included pictures he took. I...
Have any of my seller friends here ever made the error of assuming that domestic Xpresspost included "Signature Confirmation", only to realize once the label printed out that it wasn't included? I ship so much to the U.S. that I didn't even search fo...
Good morning!Yesterday I listed somewhere between 15-20 listings and most of them have disappeared from my active listings. Has anyone else had trouble like this before? They're not in drafts either. They're just gone.Thanks in advance,J.
Just had a sale and found the name on the address is actually their email address which seems strange. I checked Paypal and it is their email address. Not sure what I think about this, buyer has over 1600 feedbacks.