Seller Central
Meet other Sellers - share your experiences, ask for advice, and socialize!
We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...
Recently members of the eBay seller community have seen and shared a new service standard policy on the eBay Export page. eBay Export is a program designed for international sellers who wish to sell and ship to markets outside of where they are regis...
Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...
I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.
When are they going to fix this?
This has happened a couple of times and it is really annoying. List an item. eBay contacts me a day later to tell me they have removed the item for a policy violation. No problem. Two days later I receive a message from eBay encouraging me to revisit...
Hey there!I haven't sold on ebay.ca in a few months but I've been selling on that site for years now (I am in Canada). When I went to go make my newest listings, I couldn't for the life of me figure out how to choose Calculated as a shipping option f...
Does it exist and if so how so I turn it on?
Here we go, its REALLY hurt our sellers in having this kind of eBayer in our community. A Canadian blast about sales tax at the end of checkout and yet confirmed transaction and paid for it, claimed it should have been informed before commit to buy. ...
I see you can now ask buyers to revise neutral or negative feedback that you think is unjustified. This is a positive development. Has anyone experience of it?
Hey everyone,I am currently selling some items from my collection(video game) to support my family. However, I recently encountered an issue where a customer selected a $16 option, and I ended up covering the cost myself. How can I prevent this from ...
I have been sitting here navigating the web, all the helpful links, the phone numbers.. no matter what I do or press or say, the automated system both online, and on the phone, will not let me speak to a person. 2 weeks ago, a rep told me to "call ba...
For some unknown reason the data boxes on my seller hub page have become much larger - wider and deeper. I used to have them placed three across on the page, now there is just room for two. I can't find a way to re-size them. Does anyone know a way t...
Hi. Just wrapped up 30 minutes with an eBay CSR trying to print a CP Tracked Packet label to Puerto Rico. The package dimensions are 32 X 32 X 3 cms. The weight is 650 Grams. Error msg said the problem was either the package size or the customer's ad...
Hello everyone. Ive stumble on an issue of shipping ive never seen before.Package sold has found a home in Finland from Canada.Package . Canada Post small item tracked international.Seller level 4.140g 18cm x 23cm x 3cmCustoms is filled out.Service u...
Rows of other people's ads showing between our photos and description. If you want to show those, fine, but do it AFTER our full listing. It's a terrible experience for both buyers and sellers, kyle@ebay Quote is from yesterday's Chat.I'd like to add...
I had my anchor store support number I used for 5-6 years that I tried calling this morning. Usually I can speak to an actual human within 30 sec but now after 20 minutes of trying every combination of choices on the phone, there doesn't seem to be a...
I don't ship a lot with buying shipping labels so i never really check when i get charge. I bought a fedex label for the first time (usually always go CP), because it was the cheapest option ($17). It was showing that the service was like 90% off tak...
Good day, I need your help please. On my listing I do not have the option to set 'accept international returns' I only see the domestic return option. How do I include the international return acceptance in my listing (for example US). Thanks in adva...
Bit of a rant but I've just had enough this wildwest freeforall marketplace unscrupulous buyers use to their advantage. I've lost track of the times ebay has sided with shady zero feedback buyers forcing a return, making me cover the return shipping ...
Just received my July financial statement stating sales and fees of each of the 10 items that sold in July, but for the first time since January there are now additional pages included entitled 'other fees' listing individual 'insertion fees' for the...
there's a nation wide outage of CP computer system at all postal outlets. Can only buy stamps, pick up packages and do Amz returns. Time to fix unknown.
I think most of us as buyers and sellers know what we want and want to get the information we want on an item quickly. eBay seems to think differently. Here's what we get when we click on an item, in order: People who viewed this item also viewed[Pho...
I had a buyer leave a neutral feedback warning customers away from me as a seller due to "extremely high shipping" and package taking two weeks to arrive. Tracking shows it was purchased on the 19th, and arrived the 29th, and costs are literally what...
This is a new one for me. An item was being delivered today and tracking came back as "Forward Expired" and it is being sent back to me. On eBay it showed "Forward Expired" but it was only on the USPS tracking page that I could see that it was being ...
Hi all, Has anyone else received the pop-up that says "Unable to load due to system error. Please close the page and try again." when trying to print or download a packing slip? For the past three days, whenever I go to an order and select the "Print...
Hi all, Has anyone else received the error that says "Oops! Something went wrong. Please try again later." when trying to send messages to other members on eBay? For the past three days, whenever I try to message someone (buyers and sellers), I keep ...
is using the promote listing option popular ? i used it and it cost me a fortune ! i did not realize that the promote listing fee is in addition to the regular selling fee . i ended up in paying fees that totaled 50% of the sold item .has anybody exp...
As sellers, we're allowed to provide our own labels for Buyer INAD items.I've done this before for my US INADs (USPS is pretty cheap and easy for my tiny items being returned to a US address) but I've never done a Canadian INAD as a seller.When tryin...
Since today i noticed we are now obligated to select a condition to list a trading card. Ebay aquiered the trading card plateform TCGplayer a few months ago and they seems to take the direction to copycat it. They will create confusion to buyers on...
Hello, I am trying to bulk list some sports cards, using a CSV template I downloaded from the site. I think I have all my info in the proper rows and columns, but when I try to upload it I am currently getting error 37. "Error - Input data for tag i...
This came up in a different thread so I thought I'd put it in its own thread if there's to be any more discussion. Generally my own reasons for blocking are related to time and cost/risk factors. The majority of the time once I've permanently blocked...
Did you see anything like that? A neutral feedback I got from a "0" feedback buyer: "This item was MUCH smaller than expected - but that's likely my fault and I misread size. Other than that great, thanks." What would you do?
i have a skate machine with many extras- ready to go to work.it is in storage and can't be accessed for a few weeks to take pictures - can i list the machine details anyone interested in this machine would know what it is and i like to have local pic...