Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Watchers % of listings

I've been tracking my items with at least 1 watcher, and it's always at about 40% of total number of listings.I have too many items in the shop, for sure; pushing 1000.I'm impressed, and encouraged by the consistant results in watchers and sales.I wo...

Sellers protection for buyer return misuses

Good morning,as an italian power seller listing items on eBay.ca we would like some suggestions from expert canadian sellers and learn the way some cases should be approached to make our business easy and simple.In Italy when a buyer open a return re...

Unintended consequences of changing handling time

No, it's not your imagination. If you, like many other Canadian ebay sellers caught in the middle of rotating postal strikes, have extended your 'handling' time in order to pad delivery estimates (like ebay has recommended we do) you might have notic...

Is a paypal receipt valid to use as income deduction?

Hi there, I have purchased many items for my business via eBay and PayPal. Paypal provides a receipt but I don't think it would hold up as an expense if I get audited any ideas? Are eBay sellers obligated to supply a receipt when asked for one? Thank...

‘How Sellers Feel about eBay Feedback and Why’

https://www.ecommercebytes.com/2018/11/10/how-sellers-feel-about-ebay-feedback-and-why/

My first return in over 4 years.. Help please..

so a buyer, opens a return case, with reason .. i just don't like it. so i message them, and offer a 5$ refund, and they keep the coin.. the buyer responds, yes sounds great,, so i send the return request with the 5$ refund as the option.. i have mes...

Promo - 50% off selling fees

This is a USA .com promo which ends tomorrowThree-Day Flash Offer: 50% Off Selling Fees!List now and save 50% on final value fees for up to 10 sales.opens in a new window or tabStart:Nov 8, 2018 at 12:00am PSTEnd:Nov 10, 2018 at 11:59pm PSTUsed/Left:...

ShippingServiceCost Capped on eBay.com ?

What does ShippingServiceCost Capped on eBay.com mean?

Slow Sales

Wondering if anyone else is noticing their sales disappear. I had a really good Sep but only 15 sales in Oct & 2 of those didn’t pay. Now have not had any sales since Oct 25th. I am using promoted listings so not sure what the problem is. Was wonderi...

Resolved! I can't seem to find the report button for a particular seller

I was browsing in eBay the other day when my search landed me on another seller's store that is so pornographic; we're talking full frontal nudity and stuff I am not comfortable mentioning here. Trust me I am no shrinking violet but oh my goodness. S...

Pick Up Option in Postage

Can you only use Pick Up as an available option when you choose Flat Rate Shipping? It's not available when I choose Calculated Shipping. Or is this a new glitch connected to the calculator problems? -CM

‘New Head of eBay Seller Experience Details Major Changes’

https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/11/1541640735.html

Time to cancel listings?

My one and only negative I ever received was from a US buyer when we had our last postal slowdown. Even though I explained to the guy it would take longer than usual due our strike, he kept contacting me asking where his cd was. In the end the dude l...

I see Canada Post's online tracking is not working...

Hasn't been working for a few hours now... "We are currently working to restore our online services. We apologize for this inconvenience and appreciate your continued patience."

Confusion around advertising Canada/US

I have registered for professional selling account yesterday to be able to run advertisement, I was always a little irritated and confused how some things in the control panel are controllable the same across the board whether I have the control pane...

Undisclosed Listing fees

So I purchased an item that was not correctly advertised as working with the model it was required for, and shipping it back was going to cost as much as the part so I decided to list it - with a proper description. All the way through the listing pr...

Beta Shipping Rate tables

Anyone tried or have comments on the new BETA shipping rates tables options for Canada. Not really sure what the advantage is other than they have somewhat incorporated carriers as an option, but they don't link to a carrier calculator and you would ...

"See other items" link is back on the Sellers Listing Page!

It looks like Sellers with Store Subscriptions are back to having two options for buyers to view their items. It's nice that eBay reinstated the "See other items" link to the Sellers Listing Page.

Resolved! how to recover pictures from my inventory

Hi there this morning i find out that all the pictures that were in my inventory are gone .Is there way that I could recover them ?

Resolved! Can we take mail across the border to ship?

My husband has to go to the US tomorrow and I have several letter mail items to ship. Is it alright to take them across the border and mail them from there?

Sending a revised invoice

Has anyone recently tried to send a revised invoice? Just went to confirm information on a sold order and when I checked the invoice, it only displays 1 shipping service. When I confirm the actual item listing it should be displaying 3 choices. I tri...

Today is Final Canada Post FREE SHIPPING TUESDAY!

Today's Promo code: NOV6Was able to take advantage of the final day of this promo and being able to send a free Xpresspost was added bonus.

Ebay Buyer sent me different item in return

I sold a graphics card to some guy. He was acting really shady his whole communication with me. He made a return request and said it was defective. I asked him to send me some pictures and he ignored it so i just accepted the return. I got the return...

Advising US Buyers on our CP strike delays?

I got a person in the US making me an offer on an item. With our CP strike, the delivery time might be longer of what the expected delivery time is in the listing under "Shipping and Payments". 1) is ebay in any way (when they log in, look at listing...

Promo This Weekend

Is this what Ebay calls - The Ultimate Selling WeekendList five items and pay only $1 in selling fees. Whoopee Meanwhile our USA friends get 100 or even 500 free listing promos each month. Canada needs to hire a new marketing person who dreams up thi...

Free Domestic Shipping Tuesdays in October with Canada Post

Just in time for the (potential) strike! https://www.canadapost.ca/cpc/en/business/shipping/free-shipping-tuesday.page?ecid=murl|pdn|cd|164 Free shipping Tuesdays are back – and as epic as ever! Members of Canada Post Solutions for Small Business™ pr...

Resolved! How can a buyer change the late shipping answer were the feedback is positive?

I got a late shipping report on an item that the buyer left a positive feedback including "card came quickly".I've send him a message asking him if the card came quickly or if it was late shipped.He confirmed that he was satisfied with the delivery a...

Numerous Wrongful eBay Account Restrictions - Contemplating Legal Action

Hello, We would like to share our situation with the community and hopefully catch the attention of someone at eBay who can help us resolve this problem once and for all! My company name is Luxuria & Co. and we are a Canadian Corporation that special...

Gallery picture not showing up in search

I just started selling again after a 6 month layoff. My gallery picture is not showing up in search. I am using Auctiva and eBay says it's they'r problem. Auctiva has not got back to me yet. I used to be able to copy the HTML from Auctiva but it seem...

Cyber Monday? Any of you have plans as sellers?

As I was creating another post on Holiday shipping deadlines, I looked at the calendar offered by Canada Post which included important dates like American Black Friday and Cyber Monday. Now, given my size and level of importance in the grand scheme o...