Seller Central
Meet other Sellers - share your experiences, ask for advice, and socialize!
We appreciate everyone reaching out about this technical error and apologize for the inconvenience this has caused. Our IT Team is currently working to repair the root cause of this issue. We appreciate your patience while we work diligently to resto...
Recently members of the eBay seller community have seen and shared a new service standard policy on the eBay Export page. eBay Export is a program designed for international sellers who wish to sell and ship to markets outside of where they are regis...
Hi everyone! With our recnect annoucment of Canada Post Expedidted Lite for Collectibles there have been some questions that have been brought up here throughout Community. The Shipping team has put together a FAQ list to share with eveyone here: FAQ...
I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.
I have been wondering and contemplating ending my eBay Store Subscription.If I end my store, what happens to my current listings? Are they removed by eBay? Do they remain listed at higher selling prices? I am finding that my store cost subscription c...
never mind, i found out how. VERY well hidden. For shame.
I just had an INR opened against me for an item purchased November 26. Buyer claims non receipt. This is the first time i have heard from the buyer. Pretty sure it's a scam. Anyway, in the Ebay message alerting me to the case there is no date by whic...
Was just checking on my 2021 sales and saw that there is an amount under fees and taxes - collected by eBay. Is this the taxed charged by US and International buyers?
We found that 945 of your listings are missing item specifics we recommend adding like brand, size, and color that buyers commonly search for.To get started, you can filter your active listings in Seller Hub for those missing recommended item specifi...
Say you have a regular job where you get a T4 from your employer and on the side you sell on eBay. Is the eBay income considered business income and taxed separately and with business tax rate or are the profits from eBay sales just added to the same...
I was browsing some listings and saw this one with the odd "Warning" underneath the items specifics box.Has anyone seen this before and/or have any idea what that is about? The listing URL is below, and I toook a screen shot which is below. https://w...
I sold a set of 3 soaps 2 weeks ago and a few days later I got a message saying they had leaked during transit. I had shrink wrapped them and put them in bubble bags. The customer was pretty upset so I sent out a new replacement. This was the first t...
Hi. Maybe you're aware but I found out today there's a new setting in Blocked Buyers under your Account Settings/Seller Preferences. "Require buyers to provide a payment method before they make an offer." The default is set to ON but you can turn it ...
I had a buyer recently purchase a magazine form me. Cost was $10 + $8 (shipping).Buyer opened a return request when she received it. Apparently, after receiveing the magazine she says that she relized that she purhcased the incorrect month/issue of t...
Have any Canadians out there been able to get an ITIN to eBay? I've been using a US address because I live on the border and cross it to ship to US buyers. Now, as we all know, I will need an ITIN to keep my US address so I can show quicker shipping ...
I posted earlier about not being able to get my monthly total for taxes for the beginning of last year. Just phone eBay and got the following info: Go to account settingsUnder personal information-Request your eBay data
Has anyone ever had a Canada Post Xpresspost bubble envelope returned for being over the weight limit? I realized my boo boo this morning,but it was too late to do anything about it (already sealed and addressed). I shipped it today and they didn't w...
I had a listing which was an auction with a Buy it Now option. I had a perspective buyer contact me to say she had been trying to Buy it Now and it wasn't working, she said my listing wouldn't even let her make a bid and asked me to "send her an offe...
I sell on .com and wondering if I have to display the GST/HST number on the listing or if there's a way to send it to Canadian customers automatically when they make a purchase. I get very little Canadian sales, maybe 5%
I supposely reached TRS status yesterday on the 20th evaluation, i have the requierements and it says ''if we evaluated you today'' that it's TRS, but i do not see the seal, did not received a confirmation or anything. Anyone knows if it's normal and...
This is just me getting my thoughts out. What is worse? Non Paying Buyers....or Buyers who cancel item after winning auctions? EBay doesn't do enough to protect sellers against this nonsense IMO.What ya'll Think?Jake LS@thego2corner
I have a bank account in the US & a bank account in Canada. I have two ebay accounts, both same email, one on ebay.ca & one on ebay.comI sell my products in USD.Would withdrawing in my CAD bank account force Ebay to charge me a conversion fee & if ye...
I am a very new seller. I have literally spent way too much time researching using Netparcel through Paypal and I'm so confused!I have yet to make a sale, so haven't had to deal with shipping yet.1) How do I go about using paypal Netparcel when I mak...
Just noticed i had this eBay note under 2 auctions i did, in my unsold items It was 2 different items and both were not dupplicates at all... They just had half the title similar because they were similar model of listings, but it was different item...
I used to have a link where I could go for each month and get the eBay sales and Paypal payments, but I can't find it now. All I can get is the ones from June when I got on to Managed payments.
Hi everyone: Just wondering what the Canada Post shipping rates for 2022 will be. I imagine they will be changing again soon. Has anyone posted the rates here yet? Would be greatly appreciated. Looked on the Canada post website and couldn't find them...
For the second time I needed to do a special listing for a US buyer, and again the charge come up with the Canadian shipping amount. You have to put in a shipping amount, and I have always made in higher in case someone in Canada is tempted to purcha...
how can i refund someone if its been more than 90 days
I have a US buyer who won and auction and messaged me to ask why Paypal was my only accepted payment method because she wanted to pay by credit card. I messaged her back to say Paypal was not my only method, that I accept all payments acceptable by e...
Good day Sellers, I had a package sent to buyer, buyer has confirmed that he has received item, however canada post tracking has it not delivered with a note that notice was left at door. I contacted buyer stating this and buyer said he got it and sa...
Each time I update a customer's tracking number I get an automated eBay email about 10 minutes later that says "We couldn't send your message". Furthermore it says "Your message to ____email.address.members.ebay.com______ wasn’t sent because it viola...
Recently a buyer purchased a package from South Korea so we accepted the offer. It turns out Canada Post has a 3lbs. limit on parcels! Our parcel is 4.2 lbs. and we don't know how to mail the parcel and are worried we'll have to cancel.Does anyone in...