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Hello 'videogamezstore',
With a charge-back if you can provide "proof of shipment" then you will usually be okay. Ideally you would have
a receipt from the post office showing that the item was shipped to the buyer's address.
However, if you have the paypal shipping label receipt which correlates with the order transaction number indicating
the item was labelled (and presumably shipped even if you can produce no evidence of it having seen a mail box)
for the person buying, and that the buyer has the same name and address as the cardholder, -- then you should be covered.
If a person from the household, as you said, used someone else's card from the household, credit card companies
will not consider that acceptable grounds for a charge-back. Not between spouses, relatives, and certainly not
parent-child where parents are legally responsible for their child's actions whether it pleases them or not. A bank may
revoke someone's card privileges, or may decide to cover a loss, but if one spouse uses the card of another, the seller
will not be made to lose the payment when the household keeps both the item and the money.
When a charge-back is initiated your funds are promptly put on hold pending the outcome. It does not mean the money
is gone for good. Ultimately it is the credit card company who decides, not paypal, although sometimes when an action
is declined and you get your money reinstated, paypal will make a courtesy refund from its own pocket to the buyer.
But that's up to paypal. Whether or not the charge-back goes through, the final decision is made by the card company.
Paypal does not like charge-backs so give them everything they ask, everything you can think of that might help your
case. Paypal wants to help card companies decline charge-backs where possible, - not because they're mean but
because fake requests are too frequent.
Card companies also expect disgruntled purchasers to contact the seller and try to resolve the dispute first
themselves. When that fails, card companies may want to see the email exchange. If your buyer has made no effort to
contact you and simply sprung a charge-back on you at this early date without even asking for a cancellation, this could
work well in your favour.
Give it all you've got, - and best of luck. 
<< paypal does not require the seller to reimburse the buyer if the seller has the required proof of shipping or
delivery confirmation.>>
That's pretty much what I just said, yes. Paypal often wants Delivery Confirmation and if a seller cannot provide a
tracking number in a claim will likely lose the case, but credit card companies will accept proof of shipment to decline
a charge-back.
What the seller needs to establish is that the item was shipped to the buyer, not just that an item was shipped ... period.
<<paypal 'may' accept proof that the item was shipped just based on the fact that the label was printed but I don't think
that is guaranteed>>
Again, that's pretty much what I just said. Paypal wants to work with the card company to prevent charge-backs.
So in this instance it may be to the seller's (OP's) advantage that the buyer filed a charge-back in lieu of waiting and
filing a Not Received claim through paypal. That is, if the shipping number coincides with transaction numbers to
verify that said item was indeed shipped to said buyer.
With a 'Not received' paypal claim, if the seller can not prove Delivery, the buyer would likely be refunded.
Card companies are much stickier, and seem to know that if an item has been mailed the odds of it mysteriously
vanishing are pretty remote. A card company will accept proof of shipment so if the seller can manage that, paypal will
gladly pass it along and this may thwart the charge-back. Because it is the card company who makes the final decision.
If the card company declines a charge-back, the seller will not have lose the payment, as I said earlier. If paypal wants
to subsequently offer a courtesy "good faith" refund to a buyer, that's their business.
<<I've deal with a few unauthorized chargebacks and I have never had any contact from the cc company or asked by
paypal if the buyer responded to me>>
Well of course the would not ask you, -- you're not the one filing the charge-back. The card company will not simply
process a refund for the asking. That buyer may have to show that s/he has made some effort to contact the seller.
If, as the OP maintains, this did not happen, that can be added in the response to the claim. For a buyer to admit that
s/he made no effort to resolve the issue with the seller but merely filed to get back the money, well, that will not look good
for the buyer.
Sure, without guaranteed delivery it is possible that none of it will work. But I still say, 'give it all you've got'.
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