w~~_7.JPG "pjcdn2005"){kind=avatar}
"It isn't working for me."
Then, change what you are doing. I have made the same mistakes you did, shrugged, and moved on. You want to spend hours on the phone getting nowhere, good for you. You do realize they keep track of this sort of thing, don't you. The more you "request", the more they go "That one again"?
So, you pretty much did everything wrong, and in the wrong order. Yeah, that bites. However, blame eBay when you were a "good samaritan" when you should not have been? You are choosing to do the list-relist thing without the benefit of using a store. That is a dangerous tactic and leads to problems. At some point, some of these choices are yours.
Do you have another venue you can use for your products? I do not. I have to live with eBay. What I do, is work as hard as I can, within their structure. Sometimes it does not go well. Most of the time it goes very well.
Isn't what you are doing like banging your head against the wall? It feel so good when you stop?
eBay is not going to change for you. eBay is not going to acquiesce and change what has happened.
So, what are you going to do? Keep saying "It's not fair"? Where is that going to get you?
@pjcdn2005 wrote:
@selection_depot wrote:Noone said it will affect the buyers standing. However, by doing so, the sellers standing will be ruined.
Cumos is referring to the OP's statement that the buyer was worried about their buying status. Perhaps the buyer thought that the seller would file unpaid item claims against them which could affect their buying status.
If the OP had used 'buyer changed mind/made mistake" when they cancelled the transactions instead of using 'sold items to someone else' neither buyer or seller would have been affected. Of course the OP did not know that more than 9 months later their choice of reasons would matter and I agree that it is ridiculous that they are affected by something done long before the defect policy was announced.
I don't. They are doing their level best to eliminate the TRS discount. They can and will make any number of changes to remove as many sellers as possible.
@rose-dee wrote:
@pjcdn2005 wrote:Although I suspect that the defect system will have a factor in a seller's listing placement, I do think that a big factor in visibility is that ebay gives preferential visibility to sellers and to listings that have recent sales and/or have many views.
I agree completely (as I mentioned above). Visibility and other factors that may affect a seller's ability to sell are an important concern.As for retroactively applying "errors" that were not errors at the time, I agree with you too -- in my view it's outrageous. EBay should have only have made defects count from the point when it announced the defect system (mid-April, 2014), and not prior.Most legislation, bylaws, and other regulations in the "real world" have grace periods and/or grandfathering. Why not eBay? Well, Mr. Elmwood may be right there, in that eBay's purpose was to chase off the smaller sellers which it now sees as nothing but a whole horde of individual, high-maintenance trouble-makers. They can tailor their policies to the largest commercial sellers on the site and perhaps have only a few hundred key sellers to cater to, instead of several tens of thousands.Yet, on the subject of grandfathering/grace periods, I'm certain I recall one of the eBay.ca staffers referring to a seller grace period with regard to the new defect system. Mention was specifically made that the significant evaluation period would run starting April 2014 to March 2015 (for sellers with a 12-month look-back). I recall it was in response to concerns by sellers about exactly what the OP is describing -- unfair retroactive defects. It seems to me it was Rodney who said it, and it got my attention at the time. I just can't find those remarks now! I've looked through all the Wed. board sessions, to no avail. Or am I not recalling it in the correct context? So frustrating not to be able to find this.'pj' -- You seem to have a good memory of details on policy, questions answered, etc. Do you remember this comment by eBay? Can you find it and post it here? Or is it possible it got removed from the Wed. boards because someone goofed in saying it?
The big sellers do not complain. The big sellers do not phone and spend hours arguing. The big sellers use this as a venue, pay their bills, shut-up, and keep selling.
It is a general rule in any business, 10% of the sellers do 90% of the business. Who then is doing the complaining? The remaining 90%. If you were eBay, what would you do?
The remaining 90% are consuming time, money, resources, utilizing free listings only, never buying a store. Hum? The landscape is changing. There is a noticeable shift of resources to the bigger and the up front paying. More and more the casual, the small, the non-invested are being marginalized.
Don't like it if you don't want to, fine. I am just saying what I am seeing and hearing from others. The hypocritical part is eBay encouraging the non-invested to join up and sell. They do that and get frustrated, quit, and possibly bad mouth eBay.
@cumos55 wrote:It is also my understanding that the August 20 evaluation only affects those who sell enough to be evaluated on that day.
Those of use that do not sell enough for an August 20 evaluation... will be fully evaluated in March 2015.
If OP was evaluated on that short time period.... then the Defects earned as of Oct-Nov 2013... would not be applicable.
There are a lot of problems with the new Defect system of seller evaluation.
eBay has lots of homework to do.... either to clarify .... or to make adjustments.....
I do not think there are any problems, from eBay's point of view. It was set-up to keep more sellers on eBay, but, reduce the number getting the discount. I "think" they are achieving their goals.
I "think" the new system gives more sellers more chances to make mistakes before they get booted. In the mean-time, they do not get the discount.
There are sellers having problems with the defect system. I "think" because they are not playing by eBay's rules. Don't like the rules, play somewhere else. The rules were NOT set up for minor league countries like Canada. They were set-up for USA, Germany, China.
Unless they new rules negatively impact those three countries, there will not be any changes for us. Anyone who thinks this tiny market of Canada means anything to eBay is fooling themselves. We are important to ourselves, eBay is important to us, we are not important to them.
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