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Community Member
Posts: 1
Registered: ‎10-15-2013

What is the policy name under payment policy?

I don't understand what ebay is asking for as policy name under payment policy. It does not accept Paypal. That is my payment option

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pierrelebel
Community Member
Posts: 8,028
Registered: ‎01-14-2003

Re: What is the policy name under payment policy?

in reply to mr.retail7777

"ebay is asking for as policy name under payment policy."

 

Where exactly do you see that question?

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pocomocomputing
Community Member
Posts: 1,885
Registered: ‎01-13-2009

Re: What is the policy name under payment policy?

in reply to mr.retail7777

I think you have opted in to the new eBay Business Policies.

 

http://pages.ebay.com/help/sell/business-policies.html

 

I do not know anything about this except negative comments I have read in the USA forums.

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draex@ebay.com
eBay Employee
Posts: 25
Registered: ‎02-08-2011

Re: What is the policy name under payment policy?

in reply to mr.retail7777

Hi mr.retail7777,

 

You have opted into eBay's Business Policies.  Because of this, you will need to specify your Business Policy name for Shipping, Payment and Returns information.

 

To access this information on your eBay account, hover your mouse over the Account tab and select Business Policies from the dropdown menu.  From here, you can create, edit, delete and view the information specific to each policy.


The name you will need to use when listing is shown in this section under the Name column.

 

Regards,

 

Draex

eBay Customer Support

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Community Member
Posts: 1
Registered: ‎11-02-2011

Re: What is the policy name under payment policy?

in reply to draex@ebay.com


The name you will need to use when listing is shown in this section under the Name column.

 

so what can that name be????

i don't get it!!!!!!!!!!!1

 

 

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Community Member
Posts: 1
Registered: ‎02-21-2014

Re: What is the policy name under payment policy?

in reply to robihood2010

Yeah exactly  There missing some logic here I don't get it either  If you do figure it out let me know.. :-)

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draex@ebay.com
eBay Employee
Posts: 25
Registered: ‎02-08-2011

Re: What is the policy name under payment policy?

in reply to robihood2010

Hi robihood2010 & 1sthand,

 

Please login to your My eBay and hover your mouse over the Account Tab.  Once the dropdown appears, select the "Business Policies" option.

 

This will show you the Type of Policy and then the Name to the right of that.  This is the name you would use to specify when listing your items.


Regards,

 

Draex

 

eBay Seller Tools Support

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kleverklikk
Community Member
Posts: 2
Registered: ‎07-05-2014

Re: What is the policy name under payment policy?

in reply to draex@ebay.com

What is a policy name.  How do I make one up?  Everything I type in it doesn't like.  There are no options to choose from so what do i put?

 

I just typed in pay pal 2 and it said I had successfully made a policy.  But so what?  I don't even know what I did or how to use it. How do I put in my current listing?  I can't past this policy business to actually post my listing.  I am just about to give up and not list.  I am using the free offer for free listing which ends today.  I guess I can't take advantage of that, I guess I'll neve be able to list anything ever again cos I can't work out this listing poicy name thing.  WHAT IS IT?  Please give me an example.

 

All the tutorial does is tell where to go and what to drop down but no example to help.

 

Frustrated.

 

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pjcdn2005
Community Member
Posts: 4,306
Registered: ‎04-14-2007

Re: What is the policy name under payment policy?

[ Edited ]
in reply to kleverklikk

You are opted in to ebay's Business policy program which means that you have to set up and then name each different policy for shipping and payment. I don't use them and am not sure what help page you are looking at but did you look at the page posted earlier in this thread?

 http://pages.ebay.com/help/sell/business-policies.html

 

Some people do like using them because they can set up different shipping prices rather than changing them for different listings but if you don't want to use it, there are also instructions on that link on how to opt out of the program.

 

 

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kleverklikk
Community Member
Posts: 2
Registered: ‎07-05-2014

Re: What is the policy name under payment policy?

in reply to pjcdn2005

I did look at the other pages.  They described the payment policy but didn't say what it was!  I needed an example.  I understand better now from your email, thanks.

 

However, I got taken to that bit after signing up for a free offer and clicking the link.  It just took me there and I couldn't get past it.

 

I eventually did however and managed to list.

 

The frustrating thing was that it kept telling me to look at this or that, but nowhere gave me an example of what was wanted in those fields.  It kept telling me why I needed a policy but didn't tell me how to write one.

 

cheers and thanks

Kleverklikk

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