Community Member
Posts: 164
Registered: ‎04-09-2016
Item value must have shipping service with sufficient protection or ebay now block the calculation
[ Edited ]

I AM STUMPED, BLASTED & SHOCKED !

 

Ebay.com block ALL shipping options, and show "shipping can not be calculated for your location" (and probably the item from the search engine) if the item value do not meet the protection value of that specific shipping service.

 

That means that my few high value items, that are over 1000$CAD, (ex:  252719920772 at 1099.00$) specifically for the US market, can not be calculated with 

1-Expedited parcel USA, as the maximum insurance is 1000$

2- Xpresspost USA as the maximum is also 1000$

 

In that item exemple (252719920772), on ebay.ca both expedited & xpresspost appears to be ship to 90210 (from H!G 4Y4) at a rates of 67.30$/102.52$

 

on ebay.com, the same item have no shipping services appearing, as the item value is 1099$ and both expedited & xpresspost services have maximum 1000$ limit, so the item is "not shippable to USA" due to lack of shipping protection.

That'smeans all my higher prices items, intended for European & Australian market are kick out of ebay because they are all over 1000$ and insurance protection is maximum 1000$

 

Same apply for ALL items that have more than 100$ value, with Tracked packet !

 

Another tsunamie on hundreds of my items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

WHAT IS THAT  

 

This could be the major cause of non-visibility, slow & poor sales for all of US

Other Answers: 2
Community Member
Posts: 8,938
Registered: ‎08-15-2012
Answered
in reply to sleco69
"sleco69 sleco69 (Community Member)
12:05 PM
Tracked packet can not buy more coverage..it's 100$ max. Also expedited & xpresspost both comes with 100$ basic coverage...but max is 1000$ for USA shipment..."

I'm talking about buying extra coverage through a third-party insurer like u-pic which I mentioned above or shipinsure which is another. That's a valid method of topping up one's insurance on a parcel so I don't see as how eBay enforcing insurance limits for postal
Services makes any sense. I think this is a glitch, or misunderstood, and I encourage you to call Customer Service and report it as a technical bug issue.
Community Member
Posts: 5
Registered: ‎08-12-2016
Answered
[ Edited ]
in reply to sleco69

Hi I think it is just an ebay glitch, on ebay.com for (252719920772) I do see shipping to USA 90210 as example

 

shipping.PNG