i receive negative seller dashboard results from overseas sales for shipping time

Whenever I sell to overseas locations and there is no tracking it often takes up to 8 weeks for delivery. I have 

a case when a buyer has initiated a non receipt of item claim and it effects my seller dash board even when 

I know the shipping time is unsufficent. 

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i receive negative seller dashboard results from overseas sales for shipping time

No.

 

Tracking might be part of the problem, but there is a more important one.

 

The problem could be that you are using slow Surface shipping, thinking you are doing your overseas buyer a favour.

But the favour you are doing is giving him a free item.

Which is no favour to you.

 

The BUYER pays the cost of shipping, not you.

 

Change to Air Mail shipping. That will arrive in 10 to 20 days, depending on his location and the efficiency of his national postal system.

Problem solved.

 

If he can't afford Air Mail shipping, he will just have to do without. If he can't afford tracked shipping, he will just have to do without.

 

Some sales are not worth having.

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