Site Issues
Report issues you are encountering with the eBay or Community site here.
Had a shipment this morning using tracked to the USA. The amount paid by buyer matched what was charged at the time for creating the label. Also matched according to the eBay Calculator tool. Below is the warning message received prior to confirming ...
What is going on with Ebay today? I had 1 item that was due to ship out today and wanted to ship out a few other items too and all I get today when I go to the page to get the info to ship the items all day is (so no ability to ship anymore):"It’s no...
Here is a partial quick list off the top of my head and/or pointed out by others = Mentioned repeatedly. If I have missed any please feel free to add. Only way we have a chance of getting the playing field leveled. Shortcomings for eBay Canada:No acc...
For anyone having concerns with the number of listings you have and what is showing below is the ticket number. Best to fill in and submit to Facebook or Twitter to get added to ticket. Discrepancy in the count of active listings in the store where t...
What's going on with eBay Canada Post to international not work a lot of the time.. LIKE NOW!
There's a bug on offers for multi-item listings and I'm wondering if there's a way to fix it? I have an item for sale. It's a multiple-quantity listing, with a quantity of 2. A buyer sent in an offer for 1, I accepted the offer, and they paid. Howeve...
To summarize. What is not included with eBay labels:An invoice with break down of charges including tax(s), fuel surcharge, added option(signature) & applied discountOption to pay for postage using a secondary methodAll available options that CP prov...
I am in total shock I am writing this. I have been a collector on eBay for 15 years if there was an issue I was always looked after. Lately though it’s been harder and harder to resolve things and now they have refused to refund me for an item I neve...
I was wondering if anybody elses store categories have disappeared? I'm on EBay.ca but tried EBay.com, tried clearing the cache, tried 3 different desktop and nothing is working. So at this time I got to presume it's EBay itself and of course they ca...
Is this a normal message to get on a individual user account? I have one listing. Newer account. I don't have 2fa on for own reasons but my concern is the message I've highlighted; I am the owner!?
devon@ebay Please note. Sellers often sell items that are over 2.00 kg. UPS still does not display as a valid option. In just now testing shipping for a heavier item trying to approximate shipping to the USA it appears the eBay's postage calculator t...
Wondering if it's just me or is the eBay site having issues? I can't leave feedback or use the filter feature on sellers pages. Feedback allows me to fill out the page, but there's no way to submit it. There use to be a submit button. I uninstalled a...
When I click on sellers name to see all items, then hit the refine button I get a spinning wheel, it dies not stop.Have deleted casheHave deleted all app data.Have uninstalled and reinstalledOngoing 3 days.Missed 4 important auctions this am.
In just attempting a test the eBay discounted rate calculator no longer includes expedited to USA. Only options that display are Small Packet Air and Tracked. Fedex is still DOA and UPS was never added. Tool was good for anyone that uses Flat Rate sh...
Memo to eBay. In recently creating a listing I noticed this during the process. The size of the visible field is not large enough to view everything typed. Note. On a PC. Unsure how it looks with APP. Data should clearly be viewable as 1.700 Kg - 48 ...
I am having difficulty getting a label for a package going to Peurto Rico. I have contacted the buyer and she has offered 3 different addresses to try. None work. Error message to check address.Anyone else having an issue with shipping to Peurto Rico...
Hi All, I've been an ebay.ca member for 23 years. I am an active buyer and have sold a number of things over the years but haven't sold anything for a number of years until Feb 15th. As soon as I sold the item on the 15th I noticed this banner about ...
Recently started after google updated their signin screen.
Hello !Struggling to find a fix for this ebay error. Came in Tuesday morning to a few fees being charged for subtile and gallery plus - appear to be listing upgrades that I have never used. I have over 54k listings and going through bulk edit where I...
Accidentally found this by going down an eBay rabbit hole. FYI for anyone interested. Maybe dot com only but I not likely. The Q & A was helpful for many Canadians.....when questions were answered. Feb 17, 2024 - eCommerceBytes Blog: The latest examp...
Is it just me or are the biggest thorns in the paws for Canadian buyers (from US sellers) eIS and for Canadian sellers eBay Label issues? Going through recent discussions, that would be my conclusion (and many others I speak to day to day.) Wonder wh...
I am trying to find out why when I am already logged in do I need to log in again to view my Personal information?
Today, my mom wanted to try out online shopping so she decided to use ebay. She didn't have an email or account, so she used my email and my PayPal instead. However, she didn't know I had an ebay account ALREADY, so she registered a GUEST account und...
Hello all,Anyone know how I can make a best offer on several different items at once to the same seller?As it stands, if I make an offer on one item it goes to my cart, and I must pay for it before I can make another offer on another item to the same...
Feedback is not being returned to my Buyers after they leave feedback.Hasn't been working for about a week.Looked, the button is still checked off so it should be working.Cleared chache and all that stuff. Sitewide problem?Thanks
I have been a seller for 13 years 100% seller rating I recently had a buyer open a case for item not recieved tracking shows item was delivered but refused by buyer eBay decided in my favor. now buyer opened a case item not as described (same item) e...
Just wanted to report a problem on the ebay.ca website.In the Manage active listings page, the boolean operator NOT (which is the minus sign - ) no longer works.When I search in my active listing, for ex., with these searches pokemon nm lotpokemon nm...
Has anyone tried and been able to open a CP claim for lost, late or damaged CP shipments etc using eBay Labels? In speaking to CP, technically eBay is the shipper on record for eBay label shipments (eBay CP acct # is what displays on label) and they ...
An FYI to anyone using the new small prepaid boxes. It was dropped off and scanned 2 days ago. The tracking was manually updated in eBay. eBay tracking only shows as label created. CP is showing it out for delivery at destination. My guess is the eBa...
I have been buying antique and vintage Mah Jong sets on eBay to donate to a museum. A few months ago I had 3 different sets "seized" supposedly because of restricted materials despite having purchased other bovine or cow bone and bamboo sets that I h...