10-21-2016 03:20 PM
Is there an issue with the after auction ebay invoices? I had a person buy-it-now - ebay shows waiting payment - and when I look at the transaction is tells me to send an invoice? I thought that was automatic ?
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10-21-2016 04:01 PM
The invoices are sent automatically.
That send an invoice option always shows up until the buyer has paid, it doesn't mean that one wasn't sent by eBay. I only use it to send a combined shipping invoice or if the buyer still hasn't paid after a few days.
10-21-2016 03:24 PM
Most of the time it is. Has your buyer purchased more than one item? Or changed their ship-to address after bidding? These are two actions that might trigger your need to manually send an invoice to the buyer.
10-21-2016 04:01 PM
The invoices are sent automatically.
That send an invoice option always shows up until the buyer has paid, it doesn't mean that one wasn't sent by eBay. I only use it to send a combined shipping invoice or if the buyer still hasn't paid after a few days.
10-21-2016 08:02 PM