Community Member
Posts: 2
Registered: ‎04-17-2012
Accepted Solution
items are dissapering from my purchase history
 
Accepted Solution
Community Member
Posts: 5,353
Registered: ‎08-29-2005
Answered
in reply to imchuckns

How long ago did you buy them? EBay only keeps those records 'live' for about 60 days.

 

In any case, do you need the information because your purchases have not arrived?

Go to your PP account which keeps the information almost indefinitely.

 

If it has been more than 30 days since the last estimated date for delivery, eBay will not let you open a Dispute.

But PP will, for 180 days after purchase.

 

If there is a pressing need to keep track of purchases for business reasons or the like, I would suggest printing out the information and keeping the printouts in a folder for your bookkeeper. But even there, the PP record should be enough.

Other Answers: 3
Community Member
Posts: 1,325
Registered: ‎12-26-2011
Answered
in reply to imchuckns

 

Adding to 'reallynicestamps' explanation about the 60 days, so long as the item has not been removed from eBay for a violation (like being fake or counterfeit) the things you bought should be in your Hidden files that go back 3 years.  Have you checked there?

 

PURCHASE HISTORY.jpg

 

 

Community Member
Posts: 2,563
Registered: ‎09-29-2005
Answered
in reply to imchuckns

You can select what purchases you want displayed: Last 60 days / 2017 / 2016 / 2015

 

There have been some reports of items disappearing from buying history (and eventually reappearing).

 

Alternative: If you paid with paypal you can search your payment history for the transaction details.

 

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Community Member
Posts: 2
Registered: ‎02-26-2017
Answered
in reply to imchuckns

I've had the same problem as well especially on those items that may require up to 40 business days for shipping from countries such as China.  I purchased some ink and one day I wanted to do a follow up and the item was missing. These item should NOT be removed unless the Buyer decides to remove them.