Invalid Dimensions Error When Shipping

grnfing3r
Community Member

I'm trying to ship my item using PP 

 

I live in Canada and shipping to USA using Expedited 

 

I enter 5.75x6x4 inches  and 1lbs 

 

Select every shipping option available and everyone gives me "Invalid Dimensions"

 

I'm about ready to have a stroke I'm so frustrated.

Am I a boob or is there a problem on PP end?

 

Please help if you can, I'm about ready to refund him and say to heck with the sale.

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Invalid Dimensions Error When Shipping

If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.

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Invalid Dimensions Error When Shipping

Hi,

 

Try entering the dimensions with out decimals.  Try 6x6x4. 

 

Good luck

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Invalid Dimensions Error When Shipping

"I'm trying to ship my item using PP "

 

There is no need for frustration.

 

Why not take your parcel to the nearest post office and ask how much it would cost to mail it?

 

Alternatively, check the Canada Post website for minimum and maximum dimensions and weight for the service you want to use.  It is better to use metric measurements and weights as Canada has gone metric over thirty years ago.

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Invalid Dimensions Error When Shipping


@estreetplazacanada wrote:

Hi,

 

Try entering the dimensions with out decimals.  Try 6x6x4. 

 

Good luck


Thanks for the suggestion sadly no luck

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Invalid Dimensions Error When Shipping


@pierrelebel wrote:

"I'm trying to ship my item using PP "

 

There is no need for frustration.

 

Why not take your parcel to the nearest post office and ask how much it would cost to mail it?

 

Alternatively, check the Canada Post website for minimum and maximum dimensions and weight for the service you want to use.  It is better to use metric measurements and weights as Canada has gone metric over thirty years ago.


I would take it today but there closed till Monday ( small town no postal outlet)

 

Tried both metric and imperial same error ( I'm a carpenter and we use imperial)

Trying to ship it quick to keep the buyer happy

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Invalid Dimensions Error When Shipping

Take a look at the minimum dimension requirements:

 

http://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860

 

Your parcel is too small for Expedited!

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Invalid Dimensions Error When Shipping

"Trying to ship it quick"

 

Since the post office is closed today, you cannot ship any faster than next Monday.

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Invalid Dimensions Error When Shipping

If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.

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Invalid Dimensions Error When Shipping


@pierrelebel wrote:

Take a look at the minimum dimension requirements:

 

http://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860

 

Your parcel is too small for Expedited!


I get the error regardless of what method I choose

 

To avoid my previous double post I'll reply to your next question, I can drop it off today there is a drop slot that is picked up 7 days a week.

 

I appreciate your suggestions

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Invalid Dimensions Error When Shipping


@estreetplazacanada wrote:

If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.


Thank You!!!

 

Problem is resolved

 

Thanks again for your help solving this, this forum is great

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Invalid Dimensions Error When Shipping

You are very welcome. I 'm glad it worked out for you.
Best wishes

Sam
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