03-21-2015 02:08 PM
I'm trying to ship my item using PP
I live in Canada and shipping to USA using Expedited
I enter 5.75x6x4 inches and 1lbs
Select every shipping option available and everyone gives me "Invalid Dimensions"
I'm about ready to have a stroke I'm so frustrated.
Am I a boob or is there a problem on PP end?
Please help if you can, I'm about ready to refund him and say to heck with the sale.
Solved! Go to Solution.
03-21-2015 02:30 PM
If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.
03-21-2015 02:14 PM
Hi,
Try entering the dimensions with out decimals. Try 6x6x4.
Good luck
03-21-2015 02:18 PM
"I'm trying to ship my item using PP "
There is no need for frustration.
Why not take your parcel to the nearest post office and ask how much it would cost to mail it?
Alternatively, check the Canada Post website for minimum and maximum dimensions and weight for the service you want to use. It is better to use metric measurements and weights as Canada has gone metric over thirty years ago.
03-21-2015 02:21 PM
@estreetplazacanada wrote:Hi,
Try entering the dimensions with out decimals. Try 6x6x4.
Good luck
Thanks for the suggestion sadly no luck
03-21-2015 02:23 PM
@pierrelebel wrote:"I'm trying to ship my item using PP "
There is no need for frustration.
Why not take your parcel to the nearest post office and ask how much it would cost to mail it?
Alternatively, check the Canada Post website for minimum and maximum dimensions and weight for the service you want to use. It is better to use metric measurements and weights as Canada has gone metric over thirty years ago.
I would take it today but there closed till Monday ( small town no postal outlet)
Tried both metric and imperial same error ( I'm a carpenter and we use imperial)
Trying to ship it quick to keep the buyer happy
03-21-2015 02:24 PM
Take a look at the minimum dimension requirements:
http://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860
Your parcel is too small for Expedited!
03-21-2015 02:25 PM
"Trying to ship it quick"
Since the post office is closed today, you cannot ship any faster than next Monday.
03-21-2015 02:30 PM
If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.
03-21-2015 02:33 PM
@pierrelebel wrote:Take a look at the minimum dimension requirements:
http://www.canadapost.ca/tools/pg/manual/PGpsus_int-e.asp#1393860
Your parcel is too small for Expedited!
I get the error regardless of what method I choose
To avoid my previous double post I'll reply to your next question, I can drop it off today there is a drop slot that is picked up 7 days a week.
I appreciate your suggestions
03-21-2015 02:36 PM
@estreetplazacanada wrote:If the problem is the size being too small, try 9x6x4 and 1lb and see if it works, the price should not be more.
Thank You!!!
Problem is resolved
Thanks again for your help solving this, this forum is great
03-21-2015 02:41 PM