User to User Help

web site issue

so ive had a couple issues happen recently, i want to know why 1 - this has occurred several times over the last few weeksi dont know if it matteres, seller is sabbashopi will be watching an item, not in my watch list but on my screen, livewhen it en...

suede laces

Afriend likes leather suede laces that can be used for books and arts and crafts were do we look on here for it thanks

Resolved! Messages always redirecting to ebay.com

I'm in Canada, so I'm using ebay.ca. That's the website I use and log into. So why is it that when I try to reply to an eBay member message, I'm being redirected to ebay.com and asked to login again?

Why only 80 characters on feedback? Not enough!

Anyone ever tracked an item on 4PX before?

As the title implies, has anyone ever ordered goods from Hong Kong and been given a tracking number for 4PX? My issue is that every time I use the tracking number the seller on ebay gave me it always pops up with the same message. It says "Shipping i...

Item got sent to the wrong location

I recently ordered a figurine, but I didn't receive it at the expected shipping date, after some digging i found out that it got sent to the wrong location in Alberta which is two provinces away from where I live (Ontario) does anyone know how to fix...

issues with a local shop owner

I was recently convinced by a local shop owner to sell some memorabilia on his ebay page a) because I don’t have much experience with the matter b) to give his page some higher sought after merch. He recently called me to let me know that the merchan...

certificate confirmation

Everytime I go to my ebay pages, I get a pop-up box wanting me to authenticate a certificate from a website I don't know anything about. I cancel it each time, but it still comes up the next time. Anyone else having this issue?Thanks!

Resolved! Seller doesn't not respond after sending item for repairing

Hi all I bought a galaxy note 4 on July 05, 2017, after updating new firmware, the phone can not register net work (Fido), I contacted the seller and they ask me to send it back so the technician look at it and see if he can have it repaired for me. ...

Resolved! Audio Ads

I have been searching and cannot find anyone discussing those annoying Audio Ads that popup out of nowhere when on the eBay page. Am I the only one that finds this very annoying and intrusive - not to mention it scares the heck out of you when you ar...

I cannot delete watched items

I cannot delete expired watch items from my list.

Is there a phone number I can call?

How do I change my shipping address for an order I already payed for?

I bought this item and I didn't notice the address wasn't right while purchasing through PayPal. I saw after and attempted to change it but I have no idea how. I did contact the seller and ask if they could change it or something but I have a feeling...

How do I get my "English" back to the United States from Canada?

Out of the blue, my account went from the US to Canada. How do I get my "English" back to the United States from Canada? HELP everything is coming up "C" Canadian! Squawsnavajo

Has anyone else noticed ebay is loading very slowly for the past few days?

My ebay screen is to big on my notebook. Any idea how to shrink it?

making purchase history private

how do i make my buying items private ? thanks

Resolved! Seller Cancelled Order Can't Leave Feedback. Leaving Cancelled Order Feedback.

So, I purchased an item online about two to three weeks ago. The seller marked the item as shipped. This week I received an E-mail telling me the item was "broken in transit". How do they know, it was addressed to me. Well, you can pretty well figure...

Resolved! Why can't US buyers see an automatic shipping estimate on my listings?

Hey everyone! New seller here, so I hope I'm doing whole question posting thing right. It seems that US buyers aren't able to see a shipping estimate on my listings. I have gotten a handful of questions from potential US buyers asking me to estimate ...

Resolved! how do i create feedback links to send to my buyers

So I have made several sales with overdue feedbacks from the buyers. I have sent some of them a reminder to leave feedback on my account. None of them have left anything yet. My question is how do I create a link to include in my feedback reminder me...

Any Way To Bulk Change Listings With Mobile-Friendly Checker?

I just tried out the Mobile-Friendly Checker on one of my listings for the first time.Said there was a problem.Viewport meta tag incorrect or missingThis tag should be included in the header for the font size in your item description to be legible on...

Resolved! Do you have to cancel a sale if the buyer asks you to even after the auction has ended?

Been getting a few buyers bidding ,winning then after they recieve thier invoice asking to cancel the sale.Do I have too or can I just open a unpaided case.?

Asian Buyer Had US Address But When Paid Was For Taiwan

This has happened to me a few times. A buyer from Asia has a US address listed but when they paid it said another address to Taiwan. I do not ship to that country as I don't know how safe it is. How can they have 2 addresses? I was going to cancel th...

ITEM SAYS IT WAS REFUNDED BUT I NEVER GOT THE MONEY

I requested a refund on my item 321854639303, ebay messages say i got my 40something dollars refunded and that i could see it on paypal, however i have not received any refund from this person. i am having the most difficult time reporting to ebay si...

Resolved! Shippo just charged me $10.87 for "subscription", no clue where that came from, changed my password

Not sure what's going on but "subscription" would seem to suggest that this is going to happen again, so I changed my password immediately and launched complaints with both Shippo and PayPal. I also informed Shippo that if I don't get a reasonable ex...