You're welcome. I'm sorry to hear that your purchase didn't work as it should have.
Paypal is your only recourse unless you paid by credit card in which case you can talk to them but you're not allowed to file two separate disputes on the same item at the same time. That being said, as the buyer, paypal isn't likely to let you down provided the Item Not Received dispute is fairly straightforward. As in you bought it, and tracking (if there is any) shows the item never made it to you. If there are mitigating factors at play, you'll have to lobby on your own behalf by following up with phone calls. I once had to file a police report and then send it to paypal within an exceptionally short timeframe to prove I was serious about my item not being received but that was an unusual case. Most times, it does not go that far.
If the seller is missing in action and doesn't respond to paypal queries at all, that itself will tell them what they need to know and you'll be covered. All the same, mark some reminders on the calendar about when you might need to follow-up with paypal if you haven't yet heard anything.
When it is all said and done, leave polite and factual text in the feedback for the seller indicating the experience you have had. You have 60 days (when I last checked) from purchase date to do that. If you're really steamed, check ahead to see what is allowed for feedback so that you don't accidentally say something that ebay has to remove or your feedback experience will be moot as an indicator for other buyers.
Buying and selling on ebay is mostly a pleasant, satisfying experience. There are always a few negative types within any community that make it less so but if you check a seller's feedback before making a purchase, you can often weed them out. That being said, stuff happens. Sellers might go on holiday and forget to set their Vacation settings or accidents might befall them. People get sick et cetera. My best advice is (a) check feedback (b) beware of too-good-to-be-true deals and (c) consider the hassle of trying to make a return if something doesn't work out.
Again, best of luck to you.
