Claim Time

Hi everyone.


I have a quick question.


I bought an item from a user, who is shipping from China.


It has been 31 days and the item has not arrived yet. Normally I'd get an Item from China within 30 days.



I wanted to know what the last date is for when I can file a claim to get my money back?



I'm thinking of waiting another week before I do so, that is unless there is a 30 day limit?



If I remember correctly, someone said you have 40 or 45 days to claim if a item has arrived or not?



Thanks

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Claim Time

do NOT wait for the last date.  File TODAY.

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Claim Time

scifan57
Community Member

If,after you open the item not received dispute,the seller promises a refund if you close the dispute,ignore him.Close the dispute for no reason other than receipt of the item as once closed for any reason,a dispute cannot be re-opened.


Escalate to a claim as soon as possible.

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