02-15-2017 10:57 AM
Once again, I am not an employee of ebay and I don't play one on TV.
It's been more than two months since ebay Canada held its last Weekly Session as a result of our point person departure to a new position within the mothership and I, like the rest of you, have been waiting patiently for a successor to be appointed so that we can resume open two-way communication with ebay Canada in Toronto.
I miss the Weekly Sessions. Therefore, I thought we might start a running list of issues we'd like to see addressed when a staff person is appointed to deal with us. Let's remember to keep it constructive, folks. Nothing below the belt.
This is what was left un-resolved form last week's post which can be found here: https://community.ebay.ca/t5/eBay-CA-Next-Generati
Some of these we've kind of flushed out ourselves, like the announcement about shipping discounts, and others we will probably never get a clear answer on such as the process ebay follows when faced with evidence that a buyer is committing fraud, but I cannot see any harm in keeping an active list of things we want addressed if and when we ever see another actual Weekly Session here.
02-16-2017 10:35 AM
Well, here's something I asked about in the past but it would be very helpful if ebay could include the TIME an ebay order was paid on the Sales Record page so that sellers with same-day dispatch obligations (like me) would know if the order was placed before or after their cut-off time.
Notices from paypal don't always arrive in a punctual fashion and, for me, the difference between a payment placed at 11:59 am CST and one placed at 12:01 pm CST means I'd stand to get a Late Shipment mark if I allowed the business day to lapse without gaining an acceptance scan because the Notice of Payment Received from paypal only arrived at 1:06 pm CST.