09-08-2017 07:35 PM
09-08-2017 07:52 PM - edited 09-08-2017 07:55 PM
Warranties come from the manufacturer.
And most manufacturers will not honour warranties on items that are not sold by an authorized dealer, because they have no papertrail.
Your phones could be refurbished or knockoffs, for example.
If you purchased the phones recently you have 30 days after delivery to file an Item Not As Described dispute with eBay.
If you purchased them within the past six months you can file an Item Not As Described dispute with Paypal for 180 after payment.
If you back your PP account with a credit card, you may be able to file a chargeback with the card company.
If you received a manufacturer's warranty card with the phones, and sent it in, you may be able to have the manufacturer authorize the repair work locally.
Otherwise, you traded a low price for a low level of after-market service.
And a 97% feedback rating is poor. Don't buy from sellers with less than 98% (99% for Asia).
I hate those life lessons too.
09-08-2017 08:07 PM