User Activity

A "buy it now" item was sold and removed from selling. The buyer wants to cancel the bid. I specifically added in the description all the information and the serial numbers of the items and told the reader to ask BEFORE bidding. Do I have to give him...
I have a buyer that is claiming an item is not as described and wants a full and total refund because one of the two pictures in the ad were not of the item being sold. However, the title and the written description describe the item EXACTLY. Is he c...