eBay Help
atxpoint1
Community Member
since ‎05-14-2014
‎08-11-2018

User Statistics

  • 39 Posts
  • 0 Solutions
  • 54 Helpful Given
  • 0 Helpful Received

User Activity

INR Resolution Case Details contains random message I DIDNT send!

11-24-2014
This is extremely weird. Looking at the case details for an INR, the message history (under the heading 'Here's What Happened' shows three messages - the first from the buyer, then my response, and then a message that seems to be from a seller in the...

Unable to 'View Details' of Case in Resolution Center

11-24-2014
I have been waiting for a buyer to respond to an open case, as it's been 5 days since I responded. I wanted to view the case details to see how much more time the buyer has to respond. But every time I click 'View Details', it takes me to the login s...

Address was correct, but registered item was returned. Refund or resending options?

08-25-2014
This week an item was returned to me after being sent to Italy. It included an apology letter (polite Japan Post for you) that stated "reason unclear" for the mis-delivery. I've asked the buyer if he wants to have it re-sent. I do not believe JP woul...

Unable to give buyer a discount!

07-16-2014
NOTE TO EBAY MODS: This was originally posted in the wrong location [Answer Center, where nobody actually answers any questions]. There is no option for me to delete that post, so I am posting it here. Since you are obviously able to delete posts, pl...

Applying Shipping Discount on Invoice

07-16-2014
I'd like to subtract an amount as a shipping discount on items that were listed as Free Shipping. When I enter the negative amount in the Discount box ("Seller discounts (-) or charges (+)"), this message appears: "Invalid discount amount. You may on...
Top