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50% UPS Brokerage fee????
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50% UPS Brokerage fee????
Oct 17, 2006 12:46 AM
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I bought an item that was $99.95 US. The Seller charged me $16.00 for UPS standard shipping to Canada. The package arrived and here is a Brokerage C.O.D. due to UPS for $54.17. What a rip! The seller said nothing about additional fees due IN ADDITION to the $16.00 I paid him for the shipping. By looking under Help in eBay, I see there is nothing I can do about it.
The money's the same, whether you earn it or scam it.
Bobby Heenan
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(1 of 925)
50% UPS Brokerage fee????
Oct 17, 2006 01:32 AM
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The seller may not have even known about the brokerage fees. That is strictly UPS. The seller doesn't get a penny. Besides, it's your responsibility as the importer to know the rules. Unfortunately, how you found out is how a lot of us find out. But $54 on a $99 item does sound a bit high. Did you check the UPS invoice to see if the item was valued at $99? From now on, if at all possible, have items from outside Canada shipped by postal service. Some sellers insist on using couriers, however, so make sure you find this out before you bid. 
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(4 of 925)
50% UPS Brokerage fee????
Oct 17, 2006 01:44 AM
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(5 of 925)
50% UPS Brokerage fee????
Oct 17, 2006 02:28 AM
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(6 of 925)
50% UPS Brokerage fee????
Oct 17, 2006 11:59 AM
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"its up to us as individuals to research this" Only if I knew about "brokerage fees". I have bought a significant number of items from the USA and never came across this until now. I have learned a lesson.
The money's the same, whether you earn it or scam it.
Bobby Heenan
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(7 of 925)
50% UPS Brokerage fee????
Oct 18, 2006 06:41 PM
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possibly $38 brokerage and $16 gst/pst (if you are in ontario) - you'd pay the taxes anyway on the item (its charged on the converted value of the item from US funds to CDN funds) - and the brokerage you will pay when it is shipped by a courier service, as mentioned brokerage will be a nominal $5 or $8 when you receive it by mail - plus of course the applicable taxes so yes, you paid about $30 more to have it come by courier
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(8 of 925)
50% UPS Brokerage fee????
Oct 18, 2006 08:21 PM
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so yes, you paid about $30 more to have it come by courier
and that is on the cheap side of what I use to estimate UPS brokerage fees, ($40 - $60).
so all things considered kazoobers, you got lucky your mistake only cost you $30. 
USPS = good
UPS = bad
Vote Tux! Best Penguin in Town!
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(9 of 925)
50% UPS Brokerage fee????
Oct 19, 2006 04:08 AM
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It sucks, doesn't it? I once bought a computer case online for $100 US, shipped via UPS (keep in mind this was before I knew the horrors of brokerage fees). Well, the UPS brokerage guy opened the package and re-assessed it for about $550 (assuming it was a complete computer), and charged me an insane brokerage fee plus about $120 in taxes and duty. It was so bad that I had to refuse the package, and ended up losing everything I paid. A pretty big loss, but it was still better than paying $200 in fees. Even if they'd assessed the proper amount I'd still have lost my shirt.
That was before I knew there was a way to dispute those types of charges. If you ever get ripped, remember that you can plead your case. I believe I downloaded a dispute form from Canada Customs, and it did work.
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(10 of 925)
50% UPS Brokerage fee????
Oct 19, 2006 12:23 PM
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Firstly, someone should make this note "sticky" so that all canadians know the perils of UPS.
Secondly, is there a prefferred shipping method from the states? that is, what should one use to ship stuff to Canada, USPS Air vs surface vs the gauranteed rates?
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(11 of 925)
50% UPS Brokerage fee????
Oct 19, 2006 01:00 PM
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Preferred ship method from the USA is USPS Air ..unless of course the item is too heavy or too large
Vote for BUSTER and nicki9912 .. ebay Cutest Puppy Category
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(12 of 925)
50% UPS Brokerage fee????
Oct 20, 2006 01:17 PM
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alusus, UPS can not open packages or re-assess the value of the contents. Canada Customs would be the one opening & re-assessing. After re-assessment you would be charged a brokerage fee for the new value.Canada Customs needs the money anyway. 
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(13 of 925)
50% UPS Brokerage fee????
Oct 23, 2006 03:56 PM
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I received a package from UPS once on behalf of a friend. She had bought perfume for $50-US and I paid on her behalf another $35.00 UPS brokerage fee. The UPS guy told me that many people refuse them, they are sent back to the seller and other arrangements made.
This particular seller did not indicate UPS.
I myself will not bid on an item when the seller only uses UPS and when I email for shipping cost, I always ask if they use UPS, then when I have won the auction I will remind them that if my item is sent UPS I will refuse delivery and explain why. US sellers don't know or care what UPS charges. They probably lose alot of business dealing only with UPS. Always ask, even if it isn't mentioned
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(14 of 925)
50% UPS Brokerage fee????
Oct 23, 2006 05:43 PM
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you were lucky the perfume made it through - they are not allowed usually
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(15 of 925)
50% UPS Brokerage fee????
Oct 23, 2006 10:14 PM
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UPS is a scam. I just bought an item for $100 from the US thru Ebay.
The item arrived and UPS wants about $50 for Brokerage COD. What the f*ck is that!!!There was no indication by the seller that I had to pay additional amount. Ebay should make buyers aware of this SCAM.
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(16 of 925)
50% UPS Brokerage fee????
Oct 24, 2006 01:51 PM
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You say perfume shouldn't have made it through - why ?
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(17 of 925)
50% UPS Brokerage fee????
Oct 24, 2006 02:53 PM
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There was no indication by the seller that I had to pay additional amount. Ebay should make buyers aware of this SCAM.
As I said earlier, the seller may not even be aware of this, and even if he is, it is the buyer's responsiblity as an importer to know the rules. But I agree that eBay could do more to let members know about brokerage fees.
You say perfume shouldn't have made it through - why ?
Perfume is considered a dangerous good (flammable liquid) and not allowed to be sent via Canada Post. However, in the case referred to above it was shipped UPS. I don't know if UPS has the same restriction.
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(18 of 925)
50% UPS Brokerage fee????
Oct 24, 2006 07:09 PM
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UPS is not a scam, its a business
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(19 of 925)
50% UPS Brokerage fee????
Oct 25, 2006 12:00 AM
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Sorry, but for US->Canada it's a SCAM/Rip-off/une arnaque.
I once bought something worth 40USD from US.
The UPS guy automatically put a 100$ value on the package without asking the sender. (That's how i could dispute the charge and get reimbursed.)
And don't defend them UPS with the "Canadian customs is evil" theory, because the same Customs inspects _ALL_ packages legally entering Canada through anywhere, not only those from UPS. The law is for everyone, yet only UPS has problems. Guess where the failure is.
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(20 of 925)
50% UPS Brokerage fee????
Oct 25, 2006 10:12 AM
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Whenever I look at an auction, if the seller ships using UPS I don't bother bidding. Anything you buy that is shipped via USPS passes through Canada Customs and they deem whether or not to open and assess it for duty. I've had items valued at over $75.00 come through via USPS and no dute was levied.
UPS on the other hand is another story. They have their own brokerage people at the border and they levy duty on EVERYTHING. I have fought with them a few times and finally decided it just wasn't worth the hassle.
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(21 of 925)
50% UPS Brokerage fee????
Oct 25, 2006 11:04 AM
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my boyfirend recieved a bunch of text books through a courier, I dont' remember who, and was given a bill for a large fee. He never paid it and they never pursued it but he kept tha package. Just a tidbit I thought I'd share to those Canadians who get these insane brokerage fees.
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(22 of 925)
50% UPS Brokerage fee????
Oct 25, 2006 11:42 AM
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Unfortunately, with UPS if you don't pay the COD fee, you DON'T get the package. Then the package goes back to the seller and you have to deal with them to try and get your money back, or arrange a different delivery.
The money's the same, whether you earn it or scam it.
Bobby Heenan
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(23 of 925)
50% UPS Brokerage fee????
Oct 25, 2006 12:08 PM
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I just saw on the news yesterday that someone in Canada is launching a class action lawsuit againt UPS for their bogus brokerage fees.
This happened to me once a couple years ago and luckily I was so confused and naive that I called UPS and explained how I had already paid all the fees I was aware of and the lady was nice and actually cancelled the extra fees (which were outrageous)...
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