I think the part we are all confused about is this part:

"New protection for your US performance rating on eBay.com
We know you want to do the right thing for your customers and eBay always encourages buyers to contact the seller before filing a Buyer Protection case. Starting in August, any cases filed for purchases made on eBay.com where the buyer did not attempt to contact you first will be excluded from the count of opened cases used for evaluating seller performance on eBay.com."

Now does that mean, any purchases made from a buyer that used ebay.com to make the purchase?  Or does it mean any purchases the buyer made that was listed by the seller on ebay.com? Or does it mean any buyer that lives in the USA?

In my opinion it should be worldwide anyway, on all ebay sites.

Hi Renfrewite -

I noticed this question a few minutes ago on another thread so I responded - I'll include the response here as well:

Hi Everyone,

Great question! This is specifically referring to the site from which the buyer purchased the item, not the site on which the seller listed the item. eBay Buyer Protection claims cannot be opened for items purchased on the .ca site because eBay Buyer Protection has not yet been extended to cover the .ca sites.

As you know with eBay Buyer Protection, if a buyer purchases an item (from any seller, located anywhere) on the .com site, they are covered through eBay Buyer Protection. If the same item is purchased by the same buyer on a site not covered by eBay Buyer Protection (such as .ca), the buyer is covered through PayPal Buyer Protection instead.

Additionally, because seller standards on the US site is based solely on transactions with US buyers, only claims opened by buyers who have purchased on that site affect seller statuses to begin with, which again supports why this only affects claims opened on items purchased through the .com site at this time.

Thanks!

Kalvin

~Kalvin
kalvin@ebay.com

or:

does it apply if the seller listed on eBay.ca or eBay.uk or eBay.au but the American buyer purchased the item on eBay.com?

". Starting October 1, sellers will not be able to submit a new listing or re-listing if the description includes an email address or link that doesn't help buyers transact safely and efficiently on eBay."

Three or four years ago, eBay came up with a similar policy.  I remember spending weeks revising (GTC with multiple quantity) listings manually, one at the time, just to find out a month later that eBay changed its mind and decided there would ne no change of policy after all!

Questions:  will eBay change its mind again following pressure from large sellers who want to keep their contact information in their listings?

If not, will the change apply to GTC listings renewing after October 1st ?

Will the change of policy be universal?

25 EXTRA characters in your title to draw more buyers to your listings!

Will there be a change of policy at eBay.com regarding the excessive fees charged for subtitle?

Will there be a change of policy at eBay.frca regarding the FREE subtitle?

Here is a listing requiring sixteen (16) images in the description:

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=390283263981 

Will I lose the ability to sell and properly describe my stamps with images ?

I provide links in my listing to eBay site features.  eBay is constantly redesigning the listing page so I have link buttons for View my eBay listings, Contact Me, About Me, etc.  I also have links to promote my listing similar to what the potential buyer is viewing.

Are these links still to be allowed?  They are links to eBay that are easier for the potential buyer's convenience.

Also, what about the Auctiva Showcase gallery at the bottom of my listings?  These are links to my 16 ending soonest listings?  They go directly to the eBay listing and open a new window? 

What about the View my other listings in the Auctiva showcase.  This definitely goes off site to an Auctiva hosted "Auctiva eBay store" which only shows eBay listings but is customized to put what ever content potential promoting off eBay sales.

pierrelebel wrote:

25 EXTRA characters in your title to draw more buyers to your listings!

Will there be a change of policy at eBay.com regarding the excessive fees charged for subtitle?

Will there be a change of policy at eBay.frca regarding the FREE subtitle?

There are no fee changes planned currently and no plans to change the CAFR policy related to free subtitle. Subtitle is free on CAFR so that sellers listing in French can also include an English subtitle and thereby still appeal to the English-speaking buyer population.

~Kalvin
kalvin@ebay.com

pierrelebel wrote:

Hi pocomocomputing

 

From the eBay.COM discussion board:

 

"Yes, sellers are still allowed to host pictures off-eBay."

 

http://forums.ebay.com/db2/topic/2011-Fall-Update/Clarification-On-Picture/5100011325  

Thanks.

I do get the feeling in the past 2-3 years that eBay is standardizing the listings design to force a uniform look.  I wonder how long photos will be allowed in listing descriptions.

In this seller update, they are promoting using eBay pictures instead of photo links which is the first sign of a change to the photos in the description being banned one day. Time will tell.

Well, Kevin and Vincenzo, I've just seen the first results of your last "exciting" update - namely your greedy cash grab against shipping fees.

I just sold a book for $7.95. Previously the end-of-sale fee would have been $1.16

Now under your new system, the end of sale fee has gone down to 99¢. So I save 17¢. Whoopee. Because your cynical cash-grab against the shipping cost cost and additional $1.27.

So the net increase in fees that I pay to you jokers is $1.10 - on a $7.95 item.

Yes, yes, yes, I read your pious rubbish about how you are encouraging low cost shipping. The reason why your rubbish is rubbish is that a bookseller in Canada cannot offer free or low cost shipping, and you know it very well.

So you will piously say you offered sellers a choice (what choice??), and so you'll fill your pockets with loose change.

And don't tell me about my business model. The problem is that you guys have decided to scr  ew the seller in a short-term cash grab. And I have every expectation that eBay will go the path of pmpous self-destruction, just like the Big 3 car companies.

Tell me something, Kevin and Vencenzo: who is the clown who thought up this cash grab - a former executive from GM, Chrysler, or Ford?

To get the free subtitle, you must list on eBay.frca NOT eBay.ca.

You must click on "francais" (top right) BEFORE starting your listing process.  You can do everything in English if you want (I do) but the commands on the listing page will be in French.

Puckstopshere wrote:

If I am listing on eBay.ca, why can I not use the subtitle (for free) to include information in French for the many buyers in Quebec?

While this would not be useful for me*, it certainly would be an additional benefit for many Canadian sellers to list on dotCA.

*as a bookseller I can be pretty safe in thinking that most of my customers can read English.